HR Service Delivery Advisor, Saudi Arabia

Algemene informatie

Job Advert Title

HR Service Delivery Advisor, Saudi Arabia

Locatie

Koninkrijk Saudi-Arabië

Function/Business Area

Human Resources

Afdeling

HR Operations

Werkcategorie

Arbeidsovereenkomst voor onbepaalde tijd

Functiebeschrijving

About Astellas :
At Astellas we can offer an inspiring place to work and a chance to make your
mark in doing good for others. Our expertise, science and technology make us a
pharma company. Our open and progressive culture is what makes us Astellas.
It’s a culture of doing good for others and contributing to a sustainable
society. Delivering meaningful differences for patients is our driving force.
We all have a significant opportunity to make that difference, working locally
in the areas we know best, whilst drawing inspiration from the different
insights and expertise we have access to globally and from our innovative,
external partners. Our ethos is underpinned by the Astellas Way, comprising
five core values: patient focus; ownership; results; openness and integrity.
We are proud to offer an inclusive and respectful working environment that
fosters collaboration and ownership. Our aspiration is to bring the best
brains together, to provide them with world-leading tools and resources and a
unique structure that fosters real agility and entrepreneurial spirit.

About This Job:
Astellas is currently hiring a HR Service Delivery Advisor to be based in
Riyadh, Saudi Arabia. The role will be reporting directly into the HR Service
Delivery Team Lead.

Main Purpose of the Position:
Responsible for providing advice and guidance on HR policies, processes,
controls and general HR related queries, acting as the first point of contact
for Astellas employees where self-service is either unavailable or where the
query cannot be resolved through the self-service channels available
The role will also be responsible for performing transactional/administrative
HR services in addition to managing and maintaining the integrity of HR data.
Act as an escalation point to manage queries through to resolution
The role will report to the HR Service Delivery Team Lead and will work
closely with the wider HR Service Delivery Team and Projects and Continuous
Improvement team to explore opportunities for continuous improvement across
the HR Operations function
Creation, re-engineering on internal processes and guides as of when require
Working with benefits providers on various benefits claims to ensure that they
are process in a timely manner

Essential Knowledge & Experience:
This role is for a Saudi National only.
Solid HR administrative experience in a similar role, preferably within a
Global Multinational Organization.
Internal and external stakeholder management
Experience in providing HR policy and process related advice and guidance and
interpretation
Excellent communication and presentation skills and ability to develop and
maintain good working relations with internal and external stakeholders.
Arabic and English language skills are essential
Team oriented and collaborative working style

Education:
Bachelor’s Degree qualified. HR Administrator profession

Additional information:
Full time, permanent position
Riyadh, Saudi Arabia

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, colour, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.