Stores Manager (Red Sea-NEOM-Sindalah Island)

Job Number ‎23147391
Job Category Procurement, Purchasing, and Quality Assurance
Location The Luxury Collection Red Sea (NEOM) Sindalah Island, One
Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY
Accountable for the overall success of the Stores Department. Responsible for
meeting the criteria dictated by local standards to ensure in-coming and out-
going shipments of goods are within stated guidelines. Responsible for
receiving, storing, shipping and delivering in-coming and out-going guest and
department packages and mail. Maintains proper documentation of all incoming
and outgoing items.

CANDIDATE PROFILE
Education and Experience
* High School diploma or GED;
* ‎4 years experience in the procurement, food and beverage, culinary, loss prevention, or related professional area. Holding a managerial role for at least ‎1 year.

CORE WORK ACTIVITIES
Managing the ordering, ongoing storage, and monitoring of supplies and
equipment
* Supervises operations and ensures compliance with all purchasing, shipping , receiving, and storage policies, standards and procedures
* Ensures workers have supplies, equipment, tools and uniforms necessary to do their jobs

Managing Daily Operations of the Shipping and Receiving Department
* Coordinates deliveries with local agencies, businesses, or stakeholders to allow for sufficient security screening of large trucks or other delivery vehicles (as appropriate or required).
* Maintain continuous communication with hotel staff to anticipate all deliveries
* Enforces proper cleaning routines for equipment, floors, etc
* Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage
* Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs
* Maintains operations by developing policies and procedures
* Investigates reports and follows-up on employee accidents
* Handles product and service problems and guest complaints
* Ensures hotel polices are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process
* Inspect supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
* Determine the kind of tools and equipment needed to do a job
* Performing routine maintenance on mechanical or technological equipment and determining when and what kind of maintenance is needed
* Control inventories of food, equipment, small ware, and beverages, and report shortages to designated personnel

Attending Meetings to Improve Quality and Service
* Interacts with internal stakeholders to obtain feedback on product quality and service levels

Achieving/Exceeding Goals
* Strives to improve service performance
* Understands the impact of department's operation on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals
* Participates in the development and implementation of corrective action plans in response to stakeholder concerns

Staffing Organizational Units
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
* Handles the interviewing and hiring of employee team members with appropriate skills

Providing direction to Employees
* Utilizes interpersonal and communication skills to lead, influence, and encourage others
* Empowers employees to provide excellent customer service
* Ensures employees understand service performance expectations and parameters
* Helps employees receive on-going training to understand guest expectations
* Supervises on-going training initiatives and conducts training when appropriate.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over ‎120 properties in more than
‎35 countries, offers the promise of authentic experiences that evoke lasting,
treasured memories. Our more than ‎100 years of experience, beginning in ‎1906
under the Italian CIGA brand - a collection of Europe's most celebrated and
iconic properties - serves as a solid foundation as we continuously evolve to
exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each
luxury hotel and resort is a unique and cherished expression of its locale - a
portal to the destination's cultural charms and treasures. If you are someone
with an appreciation for evocative storytelling, a keen interest and passion
for this destination's heritage, and a desire to deliver genuine,
personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.