SUPERVISOR - HOUSEKEEPING

JOB SUMMARY

The Team Leader-Housekeeping assists the Coordinator and Supervisor in the day
to day running of the Housekeeping department; works with the team to ensure a
high degree and standards of cleanliness in all areas of the Hospital.

DUTIES & RESPONSIBILITIES

• Maintains housekeeping schedules; conduct comprehensive inspections to check the completion of work assignments.


• Supervises housekeeping services including cleaning, mopping, scrubbing, sanitizing, etc., in stairways, hallways, offices, labs and, other departments and areas of the hospital.


• Ensures that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.


• Discusses general housekeeping procedures with personnel of the assigned area; recommends changes in procedures.


• Ensures that common areas including conference rooms, lobby and waiting areas are clean and free of trash and debris.


• Ensures wastebaskets and trash boxes are emptied and staff offices are cleaned daily.


• Takes necessary action to correct any electrical condition/maintenance issue; of repair or replacement.


• Distributes clean linen & collects the soiled linen.


• Takes necessary action to correct any electrical condition/maintenance issue; of repair or replacement.


• Maintains records and submits reports concerning room condition, water consumption etc. and general housekeeping activities.


• Monitors and ensure the training of new personnel through the inspection.


• Attends meetings when required.


• Ensures that the concierge service is adequately staffed to provide a ‎24 hour, ‎365 days per year service.


• Liaises with all the departments to ensure delivery of efficient porter service.


• Prepares work schedules to provide adequate coverage for all areas of the Hospital in order to meet the needs efficiently and in a timely manner.


• Assigns task and supervises the work activities of subordinates


• Understands and monitors the implementation of Hospital's infection control principles and guidelines by subordinate staff when dealing with hazardous materials and/or patient elements.


• Checks each assignment area daily to ensure that the work quality, speed, obedience and efficiency meet the established standards.


• Ensures that all statistics and information from the daily traffic sheet is produced and sent on time or within agreed timescales.


• Documents information on unusual incidents and controls access to confidential information.


• Ensures that all equipment (wheel chairs & trolleys) are cleaned according to the schedule and are in good condition.


• Applies and monitors application of safety & sanitation principles and infection control guidelines


• Ensures that staff are neat and tidy and correctly/properly uniformed


• Trains and orients all new porters / cleaners in the general working principles for the Hospital.


• Performs miscellaneous job-related duties as assigned.
  Need to maintain the concerned area related inventory. (Eg:- Wheel chairs /
  Equipment,/Linen / trolley/ daily uses items / par stock to me maintain / etc)


• Any concerns / issue / feedback need to inform the HOD without any delay.


• Any Staff grievance to be handle in a polite and disciplined way and at the same time to inform the HOD without fail.


• Any Loss or Damages of the property should immediately report to HOD or concerned team member.

KEY CONTACTS*
INTERNAL:
* Managers or Heads of Departments
* Plants & Facility and Nursing staff
* Other NMH Employees
EXTERNAL:*
* Patients and their Relatives & Friends
* Contractor Staff

JOB REQUIREMENTS*
Education :*
High School

Experience :
‎5 years ' experience in a similar role. Hospital Experience is preferred.

OTHER SKILLS:

Technical Skills: Knowledge of supplies, equipment, and/or services
ordering and inventory control.
Administrative Skills: Ability to work in a team; Organizing,
Prioritizing, Coordinating, Supervisory and Training skills.
Soft Skills: Good communication and Inter-personal skills.
Computer Skills: Basic computer skills to enter data and compile reports.
Language Skills: Excellent in written and spoken English and Arabic is an
advantage

PHYSICAL & WORKING CONDITIONS
Works primarily in an air conditioned, well-lighted and comfortable health
care facility Occasionally subjected to long and irregular hours due to
departmental requirements.Prolonged, extensive, or considerable
standing/walking and moving. Requires the ability to deal with diverse ethnic
groups, including staff, patients etc.