Patient Safety & Risk Management Specialist I

Job Purpose

In keeping with the mission of the QI & PS Department and the King Abdullah
bin Abdulaziz University Hospital, this position reports to the Manager of
Patient Safety & Risk Management and will provide direct link between the
QI&PS Department and front line staff for implementation and monitoring of the
Quality & Patient Safety programs including larger Quality Improvement Risk
Management and Patient Safety Program to assure compliance to regulatory
standards such as JCI, CBAHI, MOH and others.

Key Accountabilities & Responsibilities

• Facilitates, monitors, educates, conducts, and coordinates Risk Management and Patient Safety Program related activities with clinical and non-clinical staff.


• Implements Risk Management and Patient Safety Program, Plans and Initiatives including:
  
  
  • Conducting Patient Safety Culture Surveys ensuring adequate survey participation, data aggregation and analysis, generation of Hospital-wide Reports and development Action Plans to be presented to the QPS Council, as well as Unit Reports for the Department specific QI&PS Committees.
  
  
  • Coordinating and Conducting Patient Safety Leadership WalkRounds - scheduling of activities, development of unit profiles, facilitating Rounds, recording concerns, analysis, prioritization and communication of patient safety concerns to relevant Business Owners and ensuring the timely resolution of Unit concerns through follow-up meetings and preparation of periodic reports to the QPS Council.
  
  
  • Conducting daily review of Safety Events to identify Severity Assessment and corresponding actions to relevant Business Owners to resolve concerns, identifying events that needs escalation to Departmental and Hospital Committees for further review and action, identification of Significant and Sentinel Events that needs intense analysis. Quarterly data aggregation and analysis, and preparation of reports to the QPS Council. Data aggregation, analysis and preparation of Semi-annual reports for Departments/Units.
  
  
  • Facilitating Sentinel Events reviews and Root Cause Analysis as per Sentinel Events Policies and Guidelines.
  
  
  • Development of Performance Measures (working towards Data Warehouse/Balanced Scorecard) as it pertains to Risk Management and Patient Safety.
  
  
  
  


• Develops and conducts Training and Workshops for Risk Management and Patient Safety Concepts such as Failure Mode and Effect Analysis (FMEA), Root Cause Analysis (RCA), Events Reporting including Near Misses and building a Culture of Safety (Just Culture)


• Participates in the development, review/revision within all KAAUH Quality Improvement, Patient Safety and Risk Management programs, plans, activities, databases, indicators, etc.


• Conducts Orientation for QI&PS system training for all new KAAUH staff.


• Develops and conducts simulation scenarios to assess safe readiness for new and modified systems and processes in collaboration with clinical and non-clinical services.


• Conducts data aggregation and analysis, and preparation of quarterly reports for all assigned Risk Management and Patient Safety databases.


• Attends QI&PS Committee meetings in assigned clinical and non-clinical area(s).


• Respects patients and their families to promote for a Patient-Centered Care culture.


• Performs other duties as assigned or needed.

Job Qualifications and Experience
Minimum or Required:
* Bachelor's degree in Administration or Healthcare profession (i.e. Medicine, Nursing, Pharmacy, Hospital Administration) in which ‎2 years minimum experience should be in a ‎300+ bed capacity hospital in Quality Improvement Patient Safety and Risk Management. with ‎4 years of experience.
* Certified Professional in Healthcare Quality (CPHQ) or equivalent.
Preferred:
* Master's degree in Administration or Healthcare Quality and Patient Safety or relevant science. with ‎2 years of experience.