Customer Engineer

Customer Engineer

This role has been designated as 'Office', which means you will primarily work
from an HPE office.
Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the
way people live and work. We help companies connect, protect, analyze, and act
on their data and applications wherever they live, from edge to cloud, so they
can turn insights into outcomes at the speed required to thrive in today 's
complex world. Our culture thrives on finding new and better ways to
accelerate what's next. We know diverse backgrounds are valued and succeed
here. We have the flexibility to manage our work and personal needs. We make
bold moves, together, and are a force for good. If you are looking to stretch
and grow your career our culture will embrace you. Open up opportunities with
HPE.
We're currently looking for a Customer Engineer to join our team in Riyadh. In
this role you will works with a variety of clients and add value to our
services.
In a typical day as a Customer Engineer, you would
* Apply advanced technical knowledge to operate one or more technology areas
* Integrate technical knowledge and business understanding to create. solutions for customers.
* Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents.
* Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
* Identify additional services that could lead to future service revenue growth.
* Provide technical consulting during contract renewal discussions.
* Build and maintain strong relationship up to senior management level in assigned accounts.
* Lead cross-team or large programs/projects.
* Coach or guide junior consultants.
About you...
Hardware: (installing, troubleshooting, and preforming firmware upgrade)
* HPE ProLiant Servers (DL,ML,XL,BL, SL, .. ) (all generations) (all models)
* HPE BladeSystem (C7000, C3000) (all generations)
* SAN switches
* HPE Virtual Connect (all models)
* HPE Synergy
* HPE StoreEver MSL Tape Library (all Models)
* HPE MSA Family (all Models)
* HPE EVA (all models)
* HPE StoreEasy (all models)
* HPE 3PAR StoreServ (F-class, T-class, ‎7000, ‎8000, ‎9000, ‎10000, and ‎20000) (all models)
* HPE 3PAR FileController
* HPE SimpliVity ‎380
* HPE Nimble Storage systems.
* HPE SAP HANA systems.
* HPE ConvergedSystem
* HPE Apollo (all models)
* HPE D2D
* HPE StoreOnce (all models)
‎2- Software: (installing and configuring)
* HPE Insight Control
* SAN deployment (zoning, Boot from SAN)
* HPE Virtual Connect Enterprise Manager
* HPE OneView.
* HPE Insight Remote Support (IRS)
‎3- Operating Systems: (installing and configuring)
- VMware
* Windows Operating Systems with Including Hyper-V deployments and Microsoft Clustering.
* Linux
Join us and make your mark!

We offer:
* A competitive salary and extensive social benefits
* Diverse and dynamic work environment
* Work-life balance and support for career development
* An amazing life inside the element! Want to know more about it?
Then let's stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative
Action employer. We are committed to diversity and building a team that
represents a variety of backgrounds, perspectives, and skills. We do not
discriminate and all decisions we make are made on the basis of
qualifications, merit, and business need. Our goal is to be one global diverse
team that is representative of our customers, in an inclusive environment
where we can continue to innovate and grow together.
Job:
Services
Job Level:
Specialist

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with
Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and
conviction records, including laws requiring employers to consider for
employment qualified applicants with criminal histories. .