Service delivery coordinator

Service Delivery Coordinator
Do you enjoy leading a team that provides a high-quality service for our
customers?

Do you love collaborating with teams to solve complex problems?

Join our Team

Baker Hughes is the first and only comprehensive provider of digital oilfield
products, services and solutions. Drawing inspiration from its rich heritage
as an inventor company, Baker Hughes harnesses the passion and expertise of
its people to improve productivity throughout the entire oil and gas value
chain.

Partner with the best

As the Service Coordinator, you will ensure flawless execution, on-time
delivery and contract adherence. You will ensure that Baker Hughes maximizes
its short and long term revenue and profit opportunities. You will coordinate
job activities to ensure execution in line with customer expectations and
contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:
*
Protecting the health and safety of our personnel and the environment.
* Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
* Ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
* Acting as primary contact for client for job preparation, execution and close out.
* Being responsible for scheduling and dispatching of resources in line with job requirements
* Being familiar with the assigned client 's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for BH to operate outside of product specifications, client asking BH to execute work in way that is not aligned with the BH SOP).
* Prompting escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.

Fuel your passion

To be successful in this role you will:
*
Have a Bachelor's degree in relevant discipline
* ‎15+ years in Oil & Gas Industry KSA experience preferred
* Have experience in position of supervision / coordination of drilling services
* Have technical knowledge and engineering understanding towards Drilling Services
* Demonstrate Intermediate / Advanced English
* Be able to demonstrate good hands-on knowledge and experience of directional drilling

Work in a way that works for you

We recognize that everyone is different and that the way in which people want
to work and deliver at their best is different for everyone too. In this role,
we can offer the following flexible working patterns:
*
Office Worker

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are
better when all of our people are developed, engaged and able to bring their
whole authentic selves to work. We invest in the health and well-being of our
workforce, train and reward talent and develop leaders at all levels to bring
out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep
going forward tomorrow, we know we have to push the boundaries today. We
prioritize rewarding those who embrace change with a package that reflects how
much we value their input. Join us, and you can expect:
*
Contemporary work-life balance policies and wellbeing activities
* Comprehensive private medical care options
* Safety net of life insurance and disability programs
* Tailored financial programs
* Additional elected or voluntary benefits

About Us

With operations in over ‎120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner to the
energy industry, we 're committed to achieving net-zero carbon emissions by
‎2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner and
more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a
global reach and exciting services and clients? Come join us and grow with a
team of people who will energize and inspire you!

About Us:
With operations in over ‎120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner to the
energy industry, we 're committed to achieving net-zero carbon emissions by
‎2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner and
more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that
values innovation and progress? Join us and become part of a team of people
who will challenge and inspire you! Let 's come together and take energy
forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions
are made without regard to race, color, religion, national or ethnic origin,
sex, sexual orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by law.