Field Technical Consultant
This role has been designated as 'Edge', which means you will primarily work
outside of an HPE office.
Job Description:
Job Family Definition:
Provide technology consulting to external customers and internal project
teams. Responsible for providing technical support and/or leadership in the
creation and delivery of technology solutions designed to meet customers '
business needs and, consequently, for understanding customers' businesses. As
trusted advisor create and maintain effective customer relationships so as to
insure customer satisfaction. Maintain knowledge of leading edge technologies
and industry/market domain knowledge. Actively contribute to the company's
solutions portfolio by providing information ranging from technical knowledge
to methodologies based on experience gained from customer projects. Shape
technical direction and technical strategies within the organization and for
external customers. Accountable for consistent and significant chargeability
levels (or expense relief for internal project teams) and for assisting in
meeting or exceeding revenue and customer satisfaction goals. Contribute to
organization's profitability by generating and cultivating new business
opportunities and by providing technical support for deal proposal
development.
Management Level Definition:
Applies basic foundation of a function's principles, theories and concepts to
assignments of limited scope. Uses professional concepts and theoretical
knowledge acquired through specialized training, education or previous
experience. Develops expertise and practical knowledge of applications within
business environment. Acts as team member by providing information, analysis
and recommendations in support of team efforts. Exercises independent judgment
within defined parameters.
Responsibilities:
* Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
* Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
* Acts professionally with the company customers.
* Participates as part of a team and maintains good relationships with team members and customers.
* Understands the company's strategy.
* Is aware of knowledge tools and their application.
* Participates in chosen technical community or profession, and regularly attends profession or community of interest events.
Education and Experience Required:
* 1 - 3 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).
Knowledge and Skills:
* Has sufficient technical knowledge to assist with the completion of specific deliverables.
* Able to communicate concepts with team and to peers.
* Able to produce basic documentation to required standards.
* Demonstrates understanding of assigned discipline or technical area.
* Demonstrate fundamental technical knowledge.
Join us and make your mark!
We offer:
* A competitive Tax free salary and extensive social benefits
* Diverse and dynamic work environment
* Work-life balance and support for career development
* An amazing life inside the element!
Want to know more about it? Then let 's stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
This role has been designated as 'Edge', which means you will primarily work
outside of an HPE office
HPE is an equal opportunity employer/Female/Minority/Individual with
Disabilities/Protected Veteran Status
Job:
Services
Job Level:
Entry
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with
Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and
conviction records, including laws requiring employers to consider for
employment qualified applicants with criminal histories.
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