P
OSITION OBJECTIVE - The position holds responsible for the activities of
multiple stores, achieve quantitative measures of performance within stores -
* versee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store -
* rient the new employees to Apparel Store Operations -
* chieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales -
* epresent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience K
ey Responsibilities -
* chieve quantitative measures of performance in the following areas: U
nits per transaction, Average transaction value, sales per month, sales per
square feet, sales turnover, shrinkage control, increase in conversion
percentage. -
* et store sales target to maximize the sales and profitability. -
* nsure scheduled staff meetings are conducted on a regular basis. -
* aintain and enhance the standards of customer service at all the stores. -
* dhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees. -
* versee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times. -
* onitor the inventory movement. -
* ecruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements. -
* valuate the performance of the employees annually and promote open lines of communication through coaching and motivation. -
* nterpret and make decision on operations and visual standards based on store and client's needs. -
* ommunicate business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team and Corporate Office as required. -
*
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