Remote, Saudi Arabia
Hi, I'm Rita Dias, your Recruiter. At CSG, we choose to see beyond a resume
paper. We put your story, perspective, background, and what you have to offer
first. While the traditional approach works for some, many miss out on
fantastic talent like yourself, and we refuse to make that mistake. Instead,
we believe that by channeling the power of all, we make ordinary customer and
employee experiences extraordinary.
Channel the power of YOU as the next Full-Time Senior Test Manager at CSG.

Who will love this job

• A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both


• A strategist - you have a consulting mindset that allows others to contribute and work toward a shared vision


• A collaborator - you love to work on projects that have functional workflows


• A producer - you're comfortable quickly switching context and adapting


• An empath - you know how to connect and communicate with different audiences worldwide

What you'll do

• You will report to the Regional Director Solution Delivery to contribute towards the management of CSG test teams, partner teams, partnering with senior customer management and CSG management on planning and status reporting.


• Manage all test activities for the E2E solution.


• You'll provide input to the Project Quality Plan; reviews and approve the Plan to ensure it meets the defined standards and outputs.


• Provide consultation to Test Leads, Project Managers on test estimations, testing strategy, test creation and results around Testing activities.


• Ensure test entry/exit criteria are identified, agreed and fulfilled for System Integration Testing and within project and test targets.


• Ensure the necessary tools are available for the testing team and ensure the appropriate planning and management of the test resources for the team.

You should have

Research shows that candidates from underrepresented backgrounds often don't
apply for roles if they don't meet all the criteria - unlike majority
candidates meeting fewer requirements. Channel the power of YOU and apply
to discover if we're a match.
* Bachelor's degree in a related field, or equivalent experience.
* ‎10 years testing experience, with ‎7 years in test leadership experience in large implementation/software development projects.
* Experience of procedures in QA, automation and end-to-end Software Testing.
* Experience leading test strategy and approach, with in-depth understanding of test processes and methodologies.
* Can high-level test design and risk recommendation and management.
* Test case to problem report mapping to prioritize best track for test execution and efficiency.
* Experience in a distributive software environment and application testing with a multifaceted team.
* Track record for KPI, Metrics definition and management reporting.
* Guide medium to large groups across geographical areas
* Experience in a consulting environment, with client contact.

Our Story

For over ‎40 years, we've serviced the world's most recognizable brands with
future-ready solutions in customer engagement, revenue management, and
payments that make ordinary customer experiences extraordinary. As a trusted
technology provider in telecommunications, retail, financial services, and
healthcare, our solutions impact over ‎900 customers in over ‎120 countries.
Over ‎5,000 customer-obsessed CSGers in more than ‎20 countries made it possible
and helped reach our $‎1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we
power our people with the choice to work from home, in-office, or a hybrid
work combination that integrates well with their lifestyle. You'll find CSGers
exercising this choice at most of our locations worldwide.
We are committed to building and nurturing a diverse, supportive, and
inclusive work environment where individuality is valued, and our people can
flourish. We believe our workforce should reflect the world we live in and
that we are stronger because of our differences. By embracing different
backgrounds, attributes, experiences, and perspectives, we will help our
employees, customers, and communities excel while, together, we work toward
making social equality a reality.
We are committed to making a bigger community impact by creating new
opportunities and access for underrepresented communities, protecting the
environment, and developing technology solutions that foster digital
inclusivity. That's just who we are. If not us, then who?
Follow us! LinkedIn | Facebook | Twitter

LI-Remote