National_Store Manager

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.
ROLE PURPOSE:
The Store Manager is accountable for sales performance, focusing on growth and
profitability, customer satisfaction, merchandising standards, store
operations, and the training and development of the entire staff.
KEY ACCOUNTABILITIES:
People Development / HR
Networks, supports recruiting, hiring, developing and retaining high quality
management and associates to fill store profile and succession planning
Leads by example, trains, develops and provides ongoing feedback and coaching
on product knowledge, selling skills, visual merchandising, SOP and delivering
the customer experience.
Organizes weekly staff meetings and daily meeting briefings to recap store
performance, and to communicate new company goals and strategies, as well as
new store procedures and performance targets
Customer Experience / Sales
Ensures an excellent level of customer service is a priority at all times by
executing and achieving the Customer Experience consistently through regular
assessment, coaching and follow-up with team
Maintains visibility and leads by example on the selling floor to answer
customer questions and supports all selling functions
Implements all visual merchandising standards, directives, promotions, and
overall cleanliness and organization of the sales floor and stockroom
Ensure achieving Blue, CRM data capture and NPS result as per KPI
Drive Sales & Profitability
Meets or exceeds profitability expectations for the store in sales, payroll,
shrink and conversion
Creates and executes strategies to maximize store sales and control expenses
Operational Effectiveness
Controls company assets by meeting all loss prevention measures (consistent
management of inventory, in- and out-bound stock movements, sales, returns,
exchange, store maintenance, etc)
Executes and complies with all company policies and store procedures
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge:
High school education or equivalent preferred

Minimum Experience:
Minimum two years Assistant Store Manager experience with a proven track
record for driving sales and profit results and training and developing a team
of individuals

Job-Specific Skills:
Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis
skills
Strong level of numeracy & literacy
Some heavy lifting
Scheduled shifts may require standing for a minimum of eight hours
We're here to provide excellent service but a little help from you can ensure
a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves
available to you throughout the application process. We make every effort to
review and respond to every application.