Guest Services Supervisor

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees,
people who share a single focus and are inspired to provide exceptional
service. Be part of a cohesive team with opportunities to build a successful
career with global potential.
About Four Seasons Hotel Riyadh:
Call one of Saudi Arabia's most prestigious addresses home. Share a leisurely
brunch with important guests and host memorable meetings in our cosmopolitan
oasis. Inside the soaring Kingdom Centre tower, you'll be met with exceptional
views and contemporary cuisine along with Arabic hospitality, elevated with
Four Seasons highly personalized service.
Guest Services Supervisor
The Guest Services Supervisor will work closely with the Guest Services
Manager in ensuring our guests have a seamless experience on our Front Drive.
You will handle guest complaints and ensure follow up occurs in a timely
manner. As a Supervisor you will be responsible for training new team members,
providing feedback, and conducting performance reviews. As our hotel is open
‎24/‎7, ‎365 days a year, we expect our Guest Services Supervisor to be flexible
in working mornings, evenings, weekends, and holidays. We are looking for
candidates with ‎2-‎5 years of Guest Services/Front Desk supervisory and/or
management experience. A hospitality degree is preferred, however, not
essential with relevant work experience.
The benefits offered by Four Seasons Hotel Riyadh:
Living accommodation in a high quality, well-resourced accommodation
‎30 days vacation
‎10 days Public Holidays per year
Paid home leave tickets
Quality of employee meals
Regular social events
Free transportation to work
Laundry/dry cleaning for provided uniforms
Full medical coverage
Work Authorization
Hotel will apply for the work authorization for the successful candidate
We look forward to receiving your application!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs