Country Logistics Manager

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
As a Country Logistics Manager you will be responsible for overseeing and
managing the warehouse and the daily operational activities related to
importing, storage and shipping of products. You will plan, manage and
coordinate the activities of employees assigned to the logistics section
either directly or through subordinate managers and supervisors to ensure
goals and objectives are met. You will develop and implement successful
project plans that lead to realize the strategic initiatives at the
operational level whilst also being responsible for communication,
implementation and compliance to Group logistics policies and programs.
JOB RESPONSIBILITIES:
* Manage the complete Logistics operations which include Warehousing, Freight imports and exports, documentation, Transportation & distribution activities.
* Ensure the logistics business is run as per standard & documented operating procedures taking into consideration Chalhoub Group policies, Health and Safety and Environmental requirements and Local legal requirements.
* Introduce and implement process improvement plans, equipment enhancement, facilities and service improvement plans in coordination with Group Logistics and ensuring alignment to business objectives.
* Work within, promote and identify improvements in Quality Management System as per ISO ‎9001 standards.
* Ensure client contracts are well managed and KPI targets are achieved as per the contractual agreements. Coordinating and controlling the order cycles, lead-times and customer requirements through efficient utilization of Man, infrastructure & information systems.
*
Ensure Logistics staff is well-trained and supervised for their job in the
logistics area
* Analyze data to monitor and plan improvements in delivery performance
* Analyze logistical problems and producing new solutions.
* Proper Allocation and management of staff resources according to changing needs
* Ensure employee satisfaction, employee career development, employee morale improvement and succession planning
* Coordinate with all required service providers including freight carriers in negotiating prices & conditions for the benefit of the company
* Establish operational budgets and ensure cost targets are met.
* Control the order cycle and associated storage and movement of goods between various sites
* Set/Manage annual operational objectives and ensure performance indicators are maintained to measure the performance
* Team Management, Interview, select, provide training for, motivate and assess the performance of the team members
* Ensure warehouse staff are well trained
* Ensure the best level of customer service delivered
* Recommend action plans for improvement, coordinate implementation and monitor follow up
* Annual staff leave planning and liaison with the HR department for people management
What you 'll need to succeed
* At least ‎10 years of experience handling a similar role within the region. Must have previous experience working within the KSA market.
* A strong communicator, analytical thinker and inclusive leader.
* Strong Big Data Management and Analytics background
* Ability to demonstrate servant leadership and Customer Centricity
* Knowledge of Transportation Management Technology Systems (Oracle TMS, JDA, SAP, etc.)
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.