Massage Therapist

Posting Date Oct ‎18, ‎2021
Job Number ‎20203073
Job Category Spa
Location JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia,
Saudi Arabia VIEW ON MAP
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess
guest needs and inquire about contraindications (e.g., allergies, high blood
pressure, and pregnancy) before beginning service. Keep up to date with
current techniques and modalities related to their field of work. Escort
guests to and from treatment rooms. Arrange workstation, treatment room,
and/or drapes. Frequently check with guest to promote comfort, safety and
security throughout service. Promote and sell spa/salon services including
retail offerings related to the Spa. Clean, maintain, and sterilize tools.
Maintain cleanliness of workstation and/or treatment room throughout shift,
dispose of trash and dirty linens, and secure supplies and equipment at the
end of each shift. Monitor and stick to time schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International
standard operating procedures for Inappropriate conduct for guests and
therapists, leading up to and including stopping a treatment or service and
informing supervisor/manager. Maintain current skills and licensure in service
area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and
procedures; make sure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others. Stand, sit,
or walk for an extended period of time; grasp, turn, and manipulate objects of
varying size and weight. Move, lift, carry, push, pull, and place objects
weighing less than or equal to ‎10 pounds without assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.