Posting Date Jun 06, 2022
Job Number 22093367
Job Category Sales & Marketing
Location Burj Rafal Riyadh A Marriott International Hotel, King Fahad
Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels , Marriott International's flagship brand with more than
500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term, value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
* Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
* Develops relationships within community to strengthen and expand customer base for sales opportunities.
* Manages and develops relationships with key internal and external stakeholders.
* Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
* Participates in sales calls with members of sales team to acquire new business and/or close on business.
* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue
* Identifies new business to achieve personal and location revenue goals.
* Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
* Closes the best opportunities for the location based on market conditions and location needs.
* Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
* Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
* Services our customers in order to grow share of the account.
* Executes and supports the company's customer service standards.
* Provides excellent customer service consistent with the daily service basics of the company.
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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**Posting Date** Jun 06, 2022 **Job Number** 22093367 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full-Time **Relocation?** N **Position Type**…
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