(20005NO)
Saudi Arabia-Central Province-Riyadh | Full-time | Permanent | Flexible
Working Times
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR
CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now
active in more than 220 countries and territories worldwide. Do you want to be
part of a company that connects people worldwide? And the more people we
connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric"
Team and become a Certified International Specialist!
YOUR TASKS
JOB PURPOSE:
Ensure to satisfy the customer's needs and work effectively within a team to
accomplish objectives. Demonstrating understanding of how own role fits within
DHL as a whole .
Duties and responsibilities:
Opening and following up GEMA request & network files, for import & export
shipments without documentation
Ensure to update all traces and networks on a daily basis
Build sustainable relationships of trust through open and interactive
communication though callback activities and outbound calls
Obtain appropriate documents from customer / origin for smooth clearance
Answer incoming calls and resolve customer's queries as they arise
Ensure that all paperwork provided to gateway is correct and duties are billed
to the correct consignee
Identify and assess customers' needs to achieve satisfaction
Follow NTP procedures, guidelines and policies
Handle changes in Saudi customs policies and act upon them.
YOUR PROFILE
* * Education:
University Degree or equalivent.
* Personal Attributes:
Fluent Arabic / English language, written and spoken.
Positive Attitude
Team player
* Skills and proficiencies:
Customer oriented
Good knowledge of MS Office
Excellent communication and interpersonal skills.
Problem solving skills
OUR OFFER
* Strong career support in an international environment.
* Great culture and colleagues.
* Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then
apply now!
We look forward to receiving your application!
Posting Legal Entity SNAS Postal Est.
(21009TB) Saudi Arabia-Central Province-Riyadh | Full-time | Permanent | Shift * **Job Purpose** To control/monitor and report all KSA / Middle East and Intercontinental Air Operations. Adaptation of network schedule in case of delay or failure to ensure service performance. To ensure that …
**_Role Purpose_** Ensure inbound and outbound shipments are scanned and sorted to the correct Area/Courier/destination following the company standards. **_Accountabilities_** * **Shipment Processing** : Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensu…