Who we are
We are a leading partner for luxury across the Middle East. With more than 600
stores, 300 brands and over 65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
At Chalhoub, we deliver excellence every day! Working as a supply planner you
will manage and lead the validation of demand signals through data analytics.
Using historical data, statistical models, and forecast information from
Sales, Marketing as well as business knowledge as key inputs to validating
demand. You will be directly responsible for ensuring processes are in place
to drive forecast accuracy and meet KPIs.
Demand Planning Support
* Review planning and forecasting outputs and communicate KPIs to relevant team members
* Work closely with Demand Planners to understand expected forecasts
* Assist in the development of the Demand Plan where needed; determine what is required in the demand, supply and inventory plans to support business needs
* Support demand team in the mitigation of specific factors (demand drivers, supply constraints) relevant within the category which must be carefully managed in the S&OP process
* Support any action plans involving price adjustments
* Inventory Management & Fulfilment:
* Develop and test different options for stock size, composition and age profile and recommend optimum stock model to support agreed Demand and business plans
* Implement inventory strategies based on cost benefit analysis as defined by the strategic objectives and goals
* Set KPIs that align with multiple stakeholders' objectives for inventory optimization to attain short term and long term goals
* Lead supply planning efforts across functions to optimally fulfill business needs, including leading the S&OP process where required
* Identify supply constraints which are business critical and work with supply partners to try and improve them to enable improved planning, inventory and service levels
* Identify gaps in current supply or Demand plans and propose remedial action
* Leverage order generation algorithms to ensure stock availability
* Monitor supply planning adherence to demand plan
* Communicate to all relevant stakeholders about adherence to agreed inventory levels to ensure maintenance of performance and immediate response to developing issues
* Identify constraints and options on available space and alert the business to impending issues
* Develop suppliers to achieve capability levels required to support our business
* Secure supplier involvement in internal company initiatives where relevant (joint planning and stock management, new product development etc) to give the business a strategic advantage
* Lead the specification and agreement of KPIs and SLAs with key suppliers ensuring legal compliance
* Conduct an assortment of negotiations to accomplish organization objectives
Sourcing
* Create options for contracting, sourcing, relationships or risk improvement, using the category sourcing frameworks
* Assist in the setting of sourcing strategies to develop new and emerging sources of supply
* Validate assumptions and robustness of sourcing strategies
* Assess existing and prospective suppliers' capabilities against evolving business needs and ensure that the business has an adequate and sustainable supply base
* Ensure gaps in current and/or potential capabilities are clearly identified and plans are developed to deal with them
Logistics
* Partner with Group Logistics and Group Legal to determine the appropriate standard Incoterms approach to use for each type of cargo and address any violations or code of ethics breach
* Manage the transportation of a portfolio of different cargo types including optimising fleets and maintaining a distribution network
* Challenge selected methods of transportation and recommend alternative approaches
* Prepare back-up transportation routes to mitigate any potential risks
* Establish storage strategies and plans; set KPIs to ensure transactions, costs, and health and safety strategy expectations are met
* Optimize stock allocation in warehouses
* Select the appropriate options to maximise efficiency and service levels
* Ensure strategies, resources and business processes are developed and in place to accommodate inventory returns and ensure inventory planning adjustments are made accordingly
* Partner with internal stakeholders to identify secondary markets or disposal facilities for unsold goods
Cost Management & Analysis
* Apply cost modelling techniques to internal flow of money and explain implications on revenue to management
* Implement financial analysis methods such as cost volume profit and cost/price models
* Identify, propose and, if required, implement agreed changes of portfolio mix in order to optimise the price/mix ratio
* Assess sources of supply and costs using multitiered supply chain costing approaches and apply them throughout the life of a supply agreement
* Identify and implement, where required, opportunities to reduce cost and/or supply risk
* Assess macro-economic factors impacting the costs of products and follow trends to identify potential issues and opportunities
* Leverage market data to analyse any type of external risk (macro-economic risks, foreign exchange risk) and recommend action plan to mitigate risks
* Design a framework on the acceptable levels of risk for the business in coordination with the business leadership
Supply Chain Planning
* Collaborate with key stakeholders to establish KPIs for network
* Lead complex design and optimization studies and implementation
* Perform basic activities to manage the space at the location using siloed solutions (e.g. Excel, Access, CAD, etc.)
* SC
What you'll need to succeed
**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands a…