Store Manager Riyadh Kingdom (F/M)
Permanent contract
Located in the heart of Place Vendome, the Maison Chaumet is a major actor in
the luxury sector and represent the symbol of the Parisian jewellery
excellence since its creation in 1780. Thanks to its exceptional knowledge
passed from one generation to the other, Chaumet 's history is merged with the
French History and that of the Empress Josephine. Currently in transformation
and anchored in modernity, Maison Chaumet is now part of a global
repositioning context with strong growth in sales within the LVMH group.
In this dynamic and challenging growth context, you will have the opportunity
to contribute to the development of Chaumet.
The Chaumet Store Manager based in Riyadh will be responsible for the overall
management of the Boutique, achievement of the commercial targets and
ambitions, ensuring High Jewelry sales performance, Brand recognition, team
development, superior customer service and customer database building and
development.
More precisely, the Store Manager:
* Achieves monthly and yearly Boutique turnover and KPI targets set by the brand
* Sets monthly objectives for all Sales Associate and motivates team on a daily basis
* Develops high Jewelry sales and develops an international client portfolio
* Develops the customer database, recruit new clients and build loyalty with repeaters
* Completes daily and monthly reporting to analyze business trends and needs
* Is responsible for the overall training and development of Sales Associates and reviews their performances (coaching, one to one)
* Holds team briefings to insure consistent communication and information level
* Upholds company's customer service standards
* Proposes local activation opportunities and develops external relationships to ensure maximal exposure, increase traffic and boost sales
* Manages Boutique Stock, reviews stock levels and communicates product needs
* Is responsible for the Boutique administration (cash flow, shipments, repairs, security)
* Ensures team understanding and adherence to Maison policies and procedures
* Ensures that all visual directives are respected and executed (merchandising, team grooming)
* Represents the Brand inside and outside of the Boutique
LVMH recognizes and recruits all talents
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