Store IT Helpdesk (Thumamah Store)

؜ - ؜Riyadh ؜ -

Job details

Job ID: REF1669G
Date posted: ‎01/‎12/‎2023
Company description


Come help us create a better everyday life for the many people. That 's the
IKEA vision. We do that by offering a wide range of home furnishings with good
design and function at prices so low that as many people will be able to
afford them.

Job description


Main Responsibilities:

* Ensure all IKEA IT operations in the store functioning well  Support IKEA coworker's hardware and applications related issues.
* Coordinate and communicate with IKEA vendors and service office IT colleagues to work together on project and IKEA applications issues.
* Secure all the software installed on the user's PC with licenses.
* Secure daily IT routine and performing the checklist  Monitor daily scheduler jobs and ensure sales statement posted.
* Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office.
* Ensure and complete any backup restoration request.
* Preventive maintenance of Data center, hardware and servers.
* Coordinate with vendor for POS machines maintenance.
* Ensure data optimizing on weekly basis.
* Secure Monthly IFB and annual store inventory support and preparation.
* work on effective ways to reduce the IT Budget.


Qualification
* Bachelor Degree in IT/ Computer/Networking.
* Must have strong communication skills in both Arabic and English.
* Microsoft/CISCO Certification is preferable.
* Excellent computer skills.
* Willing to cover shifts and provide a required support during weekends, holidays and peak seasons according to the requirements to resolve incidents on time manner.
* Problem solving and Troubleshooting skills.

Job Summary

  • Advertiser: -
  • Announcement date: 23/11/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Riyadh
  • Salary: -
  • Phone number: -

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