Days: Sunday to Thursday
Hours; 0900-1800, with out of hours availability
Location: Riyadh, Kingdom of Saudi Arabia
Salary: 25,000-30,000 SAR Per Month (depending on experience)
Contract: Permanent
Start date: ASAP
A hugely exciting and unique opportunity has arisen for a VIP Lifestyle
Manager to lead the Division of one of the world 's leading Lifestyle
Management Groups, and be based in the KSA
This is a pioneering position, and you will launch the official lifestyle
management department in the KSA (currently serviced from Dubai where there is
already a full-scale team in place)
Your primary duties involve providing a high-touch experience appropriate for
UHNWs and Royal Family members in the KSA. Therefore the candidate must
immerse themselves in Saudi culture, identify how services should be curated
for a demanding audience and be able to exceed expectations. You should be
able to effectively troubleshoot difficult member requests, intuitively
suggest forward-thinking solutions, and ensure relevant proactivity to ensure
very high renewal rates
As the business expands in the Kingdom, you will be expected to demonstrate
strong business acumen, apply leverage to the global network of contacts and
develop constructive partnerships, supplier relationships, and referrals. With
the opportunity for quick career progression, this individual should be
capable of mentoring and managing new recruits
You will ultimately be responsible for fulfilling the Company's vision in
order to be the global authority in luxury lifestyle management, and
redefining excellence
Contractual hours for this role are 09:00-18:00 Sunday to Thursday to reflect
the local working culture and requirements of the business and its' Clients.
Additional outside-hours availability and willingness to be on-call are
integral to the role, in case of service-related emergency
Candidates should have a strong IT support systems knowledge, excellent
organisational skills, meticulous attention to detail, solid business acumen
and be passionate about customer service quality
Candidates from the following sectors are particularly welcome to apply;
Executive Assistant, Lifestyle/Account Management or Family Office Management.
Candidates should be fluent in English, and Arabic speakers have a particular
advantage
Candidates should;
* Have existing connections in the region with the confidence to socialize and expand networks;
* Develop and maintain their own contact books to ensure they are up to date with latest trends;
* Cultivate strong personal Client relationships and closely manage each Member's journey to fully emerge into Members' family and professional lives, as their key primary contact;
* Ensure high individual engagement, satisfaction, loyalty, retention, and perception of value;
* Ensure relevant and meaningful introductions are made;
* Ensure that Member requests are fulfilled in a timely manner and to the highest levels of personalisation and quality;
* Ensure that a detailed, accurate and up to date CRM profile is held for each individual Member and that all Member activity, behaviour and spend data is captured in high detail
Please note, that due to the extremely high volume of applications we receive
we are unable to reply to all submissions
To apply for this role you should;
* Be fluent in the English Language
* Ideally speak Arabic
* Have a valid DBS check or be willing to obtain one
* Have excellent contactable references
* Have 5+ years experience working as an Executive Assistant, Lifestyle/Account Management or Family Office Management.
To apply for the position please send your CV to
[email protected]