Job Title

General Service Support - Graduate

Job Description

Location: Riyadh, KSA*
Start date: August ‎2023*
Contract: ‎1 year
As a Services Support Graduate** you will become a part of Health Systems
Services Delivery team in KSA that is highly energized and eager to win. In
this team, we value diversity among team members, ownership, out-of-the-box
thinking and ideas to strengthen our marketing strategy. We closely
collaborate with other functions to deliver the best possible support for our
customers and patients. By having you in this team we will ensure continues
improvement approach on 'best in class' service quality to our consumers on
daily basis.

Your role:*
* Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
* Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
* Perform corrective maintenance, supported when necessary by tier-‎2 support helpdesk
* Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
* Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions - PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
* Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

You're the right fit if:
* You are a post-‎2021 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent
* Have experience in maintenance and troubleshooting of technical complex systems as an asset
* Fluent in English, verbal and written in addition to local language
* Customer-oriented
* Available for business trips inside the KSA
In return, we offer you a challenging, innovative environment with great
opportunities for you to explore. Our benefits are very competitive and
designed around your preferences , At Philips, we value that our
people can be healthy and do well and that you feel cared for and listened to.
We also believe that we are at our best as a company when you are at yours as
a person. Thus, we offer competitive benefits, a flexible work schedule and
access to regular local health & well-being focused activities.
This is in addition to:
A ‎12-month program that will provide a unique opportunity to gain valuable
skills in a supportive environment. In addition, the ability to grow within a
multinational company and to understand the processes and structure of Health
Tech Business. You can join the company that values the interaction between
technology and people, while working on challenging projects.
Why should you join Philips?*
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.

LI-EU