Job Number 23081998
Job Category Reservations
Location Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj
District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by
phone, fax, or mail. Identify guest reservation needs, determine appropriate
room type, and verify availability of room type and rate. Explain guarantee,
special rate, and cancellation policies to callers. Accommodate and document
special requests. Answer questions about property facilities/services and room
accommodations. Follow sales techniques to maximize revenue. Communicate
information regarding designated VIP reservations. Input and access data in
reservation system. Respond to any challenges found for accommodating rooming
requests by communicating with appropriate individual or department. Oversee
accuracy of room blocks and reservations. Input group rooming lists using
reservation systems, revise room blocks to maintain the required number of
available rooms and keep organized files of all groups. Set-up proper billing
accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review
written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you'll ensure guests have a smooth, productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.
**Job Number** 22133646 **Job Category** Reservations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**…
**Job Number** 22169326 **Job Category** Reservations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**…
**Job Number** 23030370 **Job Category** Reservations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**…
**Job Number** 23064123 **Job Category** Reservations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**…
**ر قم الوظيفة** 22215038 **ا لتصنيفات** Sales & Marketing **ا لموقع** Aloft Riyadh, 2385 Olaya Street, Riyadh, Saudi Arabia, Saudi Arabia عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الوظيفة** Non-Management _ش …
**職 務編號** 23017983 **工 作類別** Sales & Marketing **地 點** Aloft Riyadh, 2385 Olaya Street, Riyadh, Saudi Arabia, Saudi Arabia 在地圖中查看 **工 作編制** Full-Time **身 處外地？** N **願 意海外赴任？** N **職 位類型 管理** Non-Management **職 位概述** 在必要時聯繫相應的個人或部門（如銷售、資料管理、會計），以處理客人來電、請求或問題。運用可最大限度提高收入的銷售技巧，同時保持現有客人對萬…
**Job Number** 23009752 **Job Category** Sales & Marketing **Location** Le M eridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Manage…
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