Network Engineer - Saudi

Network Engineer - Saudi Arabia
(Only Saudi nationals can be considered for this role)
DESCRIPTION
* Works as an on-site operational resource, typically as part of a team, to provide product specific expertise in support of the customer's operational or engineering requirements.
* Works closely with customer and Juniper Technical Assistance Center to resolve issues.
* Acts as a change management engineer for Juniper Networks support and development teams.
* Exercises good judgment in selecting methods and techniques for obtaining solutions.
KNOWLEDGE
* Maintains a professional knowledge of concepts, practices, and procedures within a particular field.
* Has a good experience, product-specific knowledge, and expertise.
* Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
* Monitor all NMS tools used for network monitoring and act accordingly.
* Maintain all networks KPIs & SLAs overall.
* Support in troubleshooting different network architectures consisting mainly of Juniper Networks
* Build and support Layer-‎2/Layer-‎3 VPN services based on MPLS core infrastructure.
* Implement and support MPLS infrastructure using both LDP and RSVP signaling protocols, including extensive support for traffic engineering and protection.
* Implement various BGP scenarios to control and influence routing exchange with both national and international carriers.
* Report any abnormality or problems in the network.
* Prepare a daily, weekly & monthly data reports.
* Handling customer complaints.
* Work with an operation managers, leaders, teams and other professional services consultants providing industry leading technical services.
* Understand the customers' organizational structure and become familiar with the network implementation
* Follow the MSP process and procedures.
* Transfer knowledge to other team's members.
SUPERVISION
* Receives technical direction from multiple contributors.
* Exercises a degree of creativity and latitude.
POSITION REQUIREMENTS
* Nationality :Saudi
* Bachelor's degree in (Networking, Telecommunication, Computer, Programming) Engineering or equivalent.
* Certification: Preferred JNCIE/P
* Number of experienced years: +‎5
* Located on-site with the customer in Riyadh, Saudi Arabia.
* Work on ‎24/‎7 shifts that include Mornings/evenings/Nights.
* Work with an operation manager/team leader and other professional services consultants providing industry leading technical services to both the customer and partner
* Understand the customer's organizational structure and become familiar with the network implementation, support processes and procedures.
* Troubleshoot equipment and network problems and to track JTAC critical (P1/P2) cases through to problem resolution.
* Produce a written summary report of the status of equipment and network problems on a regular basis to the customer.
* Develop secondary skills in other products in the Juniper product portfolio.
* Has a good implementation skills and experience
* Aware about the project management lifecycle
* Developed excellent skills in reviewing design and implementation documents.
* The ideal candidate for this role should be able to demonstrate most of following skills:
* Professional knowledge of Routing Protocols, Switching Networks & hands on troubleshooting of networks.
* Professional knowledge of IPSEC VPN, Security technologies, NAT/PAT, DDOS, Security filter
* Describe, configure, and monitor zones, security policies and firewall user authentication.
* Configure and monitor IDP policy with policy templates.
* Understanding security policies utilizing ALGs, custom applications, and dynamic addressing for various scenarios.
* Understanding static, source, destination, and dual NAT in complex LAN environments.
* Understanding persistent NAT, Carrier Grade NAT (CGN) solutions for IPv6 NAT, such as NAT64, NAT46, and DS-Lite.
* Differentiate and configure standard point-to-point IP Security (IPsec) virtual private network (VPN) tunnels, hub-and-spoke VPNs, dynamic VPNs, and group VPNs.
* Professional knowledge of Juniper Networks SRX and NetScreen
* Strong scripting and automation skills
* Strong communication and interpersonal skills.
* Strong presentation skills.
* Time management skills.
* English language is a must.
* Able to work under high pressure.
* On-call support for critical issues (if required).
* Work on ‎24/‎7 shifts that include Mornings/Evenings/Nights duties.
Desired Skills & Experience
EXPECTATIONS and CAPABILITIES
Analyze Information
* Gathers and analyzes the most critical information needed to understand problems.
* Analyzes problems and issues from different points of view.
* Readily recognizes problems requiring attention.
* Breaks down problems into manageable components.
* Determines the root causes of problems and issues.
Demonstrate Professional Judgment
* Applies accurate logic and common sense in coming to conclusions.
* Chooses courses of action that are consistent with policies, procedures, and rules.
* Recognizes the implications and risks of actions and decisions.
* Makes timely decisions on problems/issues requiring immediate attention.
Address Customer Needs
* Asks questions to accurately identify customer requirements, expectations and needs.
* Seeks feedback from customers.
* Addresses customer needs by involving the right people (resources) at the right time.
* Follows up with customers to ensure problems are solved.
* Meets or exceeds customer service needs, and reports barriers.