• Answering incoming customer calls, emails, chats and Social media regarding
billing issues, product problems, service questions and general customer
concerns.
• Updating customer information in the customer service database.
• Generating sales leads by calls, Emails and Social media.
• Providing quotation and placing orders as well as cancelation.
• Resolving product or service problems by clarifying the customer's
complaint, determining the cause of the problem, selecting, and explaining the
best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
• Helping customers to place order through Website or any other channels.
• Informing customer of deals and promotions.
Business Unit: QNB - Saudi Arabia Division: International Banking Department: International Banking Country: Saudi Arabia Closing Date: 31-Aug-2022 About QNB Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middl…
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