V
* isual Basic language programming. T
* alking to staff or clients through a series of actions, either face to face or over the telephone to help set up the MFile application https://www.m-files.com/ or resolve issues. W
* eb applications developer (Java) & (HTTP) on APP. T
* roubleshooting system and network problems and diagnosing. P
* roviding support, including procedural documentation and relevant reports. F
* ollowing diagrams and written instructions to repair a fault or set up a system. S
* upporting the rollout of new applications Mfile applications. S
* etting up new users' accounts and profiles and dealing with password issues. R
* esponding within agreed time limits to call-outs. W
* orking continuously on a task until completion (or referring to third parties, if appropriate). P
* rioritizing and managing many open cases at one time. R
* apidly establishing a good working relationship with customers and other professionals, T
* esting and evaluating new technology. I
* nforms themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill. P
* erform other duties as assigned by the line manager/supervisor.
B
* achelor's Degree in IT/Computer Science. V
* isual Basic programing language and SQL administrator are a must. N
* etworking Certifications preferred (MCSE, CCNA). 2
* + years of Gulf Experience as an IT Engineer. N
* etwork certificates are welcomed (but not a must) and have a network understanding. H
*
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