Customs Operations Specialist – Dammam

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over
‎520,000 employees in more than ‎220 countries and territories.
DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road
freight specialist.
We offer standardized transport as well as highly specialized end-to-end
solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are seeking a dynamic person to take on the role of Customs
Operations Specialist, based in Dammam. In this role, the successful
candidate is responsible to develop and administer customs and trade
compliance plans and processes to provide clearance of freight documentation
through the relevant customs authorities, work with customers to guide and
advise on customs regulation qualifications in line with business strategy and
objectives, corporate guidelines and policies.

If this exciting opportunity interests you and you meet the criteria below,
please read on and apply

Key Responsibilities

• Execute customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities


• Contribute to planning and directing flow of air and surface traffic to/ from foreign destinations to ensure customs clearance is completed in a timely and efficient manner


• Monitor shipped items, shipping validity dates and debits and duties/ tariffs at government institutions


• Execute customs entries, categorize goods based on information provided by customers and undertake customs security filing


• Close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status


• Calculate duties, tariffs, price conversions, weight and volume of merchandise exported/ imported to/ from foreign destinations


• Impart guidance on pricing and margin, support on bids, RFQs and customer presentations


• Resolve customer issues and appropriately resolve incidents such as escalations/ disputes raised by internal or external customers


• Stay updated with latest regulation changes and achieve adherence to compliance standards, legal requirements and import/ export control legislation


• Pursue activities for issuing and controlling import licenses, and processes and controls of the export area


• Collaborate with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance


• Participate to develop and implement workflow models between central customs operations and transactional operations teams


• Study and resolve issues in day-to-day delivery, and implement practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs


• Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities


• Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Skills, Qualifications & Experience:

• Minimum of ‎4 years of experience.


• Deep knowledge of forwarding business;


• Strong analytical skills and good communication skills;


• Strong problem-solving mentality.


• Required - experience of working with Saudi customs.


• Required - good knowledge of market.


• Good command of English and Arabic.

We offer:
* Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
* Flexible working hours with the possibility of occasionally working from home upon agreement
* Possible further career development
* Competitive salary

Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.

We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~‎30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living
Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and other
legally protected characteristics.