Attendant-Loss Prevention

Job Number ‎23119884
Job Category Loss Prevention & Security
Location Courtyard Jubail, King Faisal West Street Building No. ‎8557,
Jubail, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Conduct investigations and gather evidence related to theft/fraud or lost
items, noise complaints, assault complaints, food poisoning complaints, and
other guest complaints and incidents. Conduct interviews with relevant parties
in order to obtain statements and information related to incidents. Assist
with and notify manager/supervisor, local police, or other appropriate
individuals in the event of accidents, attacks, or other incidents. Complete
incident reports to document all Security/Loss Prevention related incidents
such as theft, accidents, physical hazards, and fire alarms. Handle business
interruptions and complaints, such as suspicious individuals, civil
disturbances or demonstrations, noise complaints, intoxicated individuals,
etc. Escort any unwelcome persons from the property without interrupting the
orderly flow of property operation. Defuse guest or employee
disturbances/altercations, including summoning appropriate authorities if
necessary, and documenting incident.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manage. Maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs. Speak with others using clear and professional
language; prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards. Enter
and locate work-related information using computers and/or point of sale
systems. In addition, some states may have additional licensing/registration
requirements to be considered for this position. Read and visually verify
information in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Enter and locate
work-related information using computers and/or point of sale systems. Move at
a speed required to respond to work situations (e.g., run, walk, jog). Stand,
sit, or walk for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or equal to ‎50
pounds without assistance and objects weighing in excess of ‎75 pounds with
assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces
as well as up and down stairs and/or service ramps. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Perform other
reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

At Courtyard, we 're passionate about better serving the needs of travelers
everywhere. It's what inspired us to create the first hotel designed
specifically for business travelers, and it's why the Courtyard experience
today empowers our guests, no matter the purpose of their trip. We're looking
for achievers who are passionate about providing a guest experience that goes
above and beyond, enjoy being part of a small yet ambitious team, and love
learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.