When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in 2004, we've grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than 3,000+ employees! Our food delivery business works with over
27,000 brands and almost 50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in 2020, we have
facilitated the donation of well over 1 million meals to those in need, as
well as donated over $1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
Role Summary
Ability to set and meet targets, Ability to deliver work with high degree of
accuracy and be attentive to details and the Ability to work with team and
motivate team.
What's On Your Plate?
* Validate schedule for Content Specialists, maintain reports and manage schedule changes.
* Keep track of daily attendance, overtime, sick leaves and other types of leave and maintain timesheet.
* Track content team performance on a daily basis to ensure SL & quality targets are met.
* Monitor content leaders' performance and overall team KPIs.
* POC with all countries in case of any project.
* Manage internal & external communication.
* Provide periodic reports on performance
What Did We Order?
* * 3-5 years of full-time professional experience in content field or call center is a must.
* 2 years experience as a supervisor/ team leader is a must.
* Lean six sigma yellow belt certification is required.
* Capability of using Microsoft Office products.
* advanced English (written and spoken)
* project management knowledge.
* Time Management Skills.
* Analytical and Problem-Solving Skills.
* Communication Skills (Written and Verbal).
* Strong leadership skills.
* Customer Service Skills, Organizing Skills.
* A Bachelor's degree is a must.
Role Summary Ability to set and meet targets, Ability to deliver work with high degree of accuracy and be attentive to details and the ability to work with team and motivate team. What's On Your Plate? * Validate schedule for Content Specialists, maintain reports and manage schedule changes. * …
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When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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