Department Management and Store Standards
Maximize department sales and productivity metrics in line with shop targets
Monitor key data reports on space management, sales and stock movement against
last year, last week and budget on a daily and weekly basis and communicate to
staff
Ensure and monitor all stock is laid out and displayed according to standard
layout norms (product placement,signage, neat and well folded,arranged in
order from smallest to largest, hanged items must be steamed, brand wise, size
wise etc)
Ensure and monitor all products are price tagged and bar-coded before display
Ensure and monitor all stock transactions are recorded on the system in time,
accurately and correctly categorized
Ensure and monitor awareness and vigilance at all times of security in the
store of company asset, customer property and company good without any
negligence
Ensure the highest standards of housekeeping,health standards are maintained
in store at all times
Ensure departmental décor is correct and there is consistency in displays,
branding and departmental layouts
Optimize floor space based on merchandise availability, storylines and product
sell –off
Inspect merchandise for quality control and report any defects
Ensure on-time clearance of all soiled and damaged merchandise
Ensure on-time completion of random pricing checks on products
Monitor and implement sales promotion and event in the stores
Store Merchandise/ Merchandising
Understand and maintain a detailed knowledge of the product/department
merchandise and coach /develop sales associate
Ensure and monitor promotions, sell offs and ageing stocks
Review and report non-selling items, slow & fast moving lines , non movers ,
damages and ageing items
Collate and provide information about the customers(likes,dislikes and
opinions) to the buying and designing team
Ensure and monitor effective stock replenishment to the store and assure
continuous stock availability in the store
Ensure and monitor correct rotation of stock on shelves and assist in accurate
stock counts as per store requirements
Execute price revisions suggested by corporate
Customer Service
Monitor and ensure adherence of customer service standards within the
department
Provide customer satisfaction by delivering exceptional customer service
Carry out regular training to ensure clear understanding of the departments,
products,make, features, selling skills and after sales service
Communicate appropriately with customers including proactive greeting and
acknowledgement
Deal with customer queries and complaints effectively
Follow procedures for dealing with specific customer orders
Ensure confidentiality with respect to Landmark retail/store sales information
Never say “No” to customer
People Management / Mentoring
Support induction of new recruits through buddy system
Hold weekly and monthly meeting to communicate performance high and lows
Monitor and facilitate complaint resolution of direct reportees/team members
Coach and sponsor sales associate within the department
Oversee deployment and drive motivation levels of the team members
Qualifications
...
Primary Location: United Arab Emirates
Job: Retail Operations
Organization: Max UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Feb 28, 2023, 8:13:00 AM
**Posting Date** Jun 16, 2022 **Job Number** 22100664 **Job Category** Finance & Accounting **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** JW Marriott **Schedule** Full-Time **Relocation?** N **…
**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all ou…
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
* Overseeing all the aspects of the Retail store * Meeting sales targets of the store and brands * Ensuring high standards of visual merchandising, store presentation and upkeep * Maintaining customers relationships & high standards in customer service / handling customer complaints * Maint…
POSITION OBJECTIVE The job holder will be responsible for assisting the Store Manager in managing the P&L; and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company n…
* With least 3 years experience in the same field. Agency: STAFFHOUSE INTERNATIONAL RESOURCES CORPORATION POEA License No: POEA-117-LB-071015-R License Validity : 7/13/2015 to 7/12/2019 Address: NO. 43 WESTPOINT STREET, CUBAO QUEZON CITY Tel No/s : 4371234 Email Address : info@staffhous…
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
Concept: Retail Experience: 3-4 years Qualification: Min. 12th Grade Age: 25 - 35 years Gender: Male / Female Requirements: * Should have minimum 3 years of retail sales experience out of which minimum 1 year at least as a Supervisor / Store In-charge. * Should be smart & presentable with good …
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
Position Title **Store Supervisor :** Store Role POSITION OBJECTIVE The job holder will be responsible for assisting the Store Manager in managing the P &L; and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation…