ABOUT THE FUNCTION
This function is to ensure exceptional Guest experience in a highly empowered
environment. Represent our brand, throughout the Guest journey, to deliver a
flawless dining experience. Ensure that each guest becomes a happy fan of our
products, by delighting them from welcome until farewell. The function is to
maintain the established standards of cleanliness in rooms and public areas
according to standards set by the hotel and ensure orderliness and attractive
condition of rooms, floors, lift landings, corridors and pantries.
WHAT YOU WILL NEED TO SUCCEED
* Previous experience in similar and/or related fields in a 5 Hotel.
* At least 1-year experience at same level.
* Proficient in English Language
* Minimum qualification required is High school diploma / higher secondary
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
* Conduct all operational tasks in Housekeeping while living up to service standards and procedures.
* Go the extra (s)mile where you can.
* Timeliness in order taking and delivery of requests to guests.
* Prevent complaints and ensure adequate service recovery where needed.
* Pro-actively communicate with fellow Ambassadors, always with the Guesta€™s interests at heart
COMPETENCIES*
* Put Customer First
* Drive for Results
* Learning
* Resilience
* Adaptability
**ABOUT THE FUNCTION** This function is to carry out supervisory duties necessary to safeguard property and to provide a safe working environment, act on matters affecting the security and safety of all properties and Guests. Supervising the daily security operations and activities for the effectiv…
Short Description for Internal Candidates This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilit…