Reservation Agent

؜ - ؜الإمارات ؜ -

Job details


  • Minimum ‎1 year experience working in Rooms Reservations preferably with call centre experience

  • Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred

  • Certificate in Telephone Skills and Customer Service will be an advantage

  • Excellent skills in Sales and Administration

  • Good knowledge of computer and business English

  • Operational Performance - Ability to handle the tasks assigned, speed of execution, level of details and understanding of guest requirements.

  • Financial Performance - Knowledge about financial goals and targets, achievement of individual and team targets.

  • Quality Performance - Knowledge on systems, products, new offers and packages. Assessment of individual and team on the Quality KPI's such as adherence to reservations telephone script, email etiquette, and other tools used to measure quality results.

Job Summary

  • Advertiser: Emaar Properties
  • Announcement date: 09/06/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

More jobs like this

Abu Dhabi
25/06/2022

**Posting Date** Jun 24, 2022 **Job Number** 22106214 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Rel…

Dubai
20/05/2022

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description As Reservations Officer you will directly support the Reservations Man…

Dubai
30/04/2022

Supports the smooth running of the central reservations department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resoluti…

Dubai
13/04/2023

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

Riyadh
14/04/2023

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with …

Dubai
31/03/2023

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

شرم الشيخ
10/05/2023

**Job Number** 23086444 **Job Category** Reservations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSI…

مصر
10/05/2023

**Code** 00523 **Description** Full ticketing and Reservation procedures on Avtra PSS Handle all incoming and outgoing calls Group Desk duties including ( Umrah-Labor-Domestic groups ) **Requirements** * Experience: 1-2 Years. * English level: Excellent. * Location: Sheraton-Heliopolis. * S…

Dubai
08/06/2023

**_" The world is yours with Melia"_** Joining Melia is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big fa…

Dubai
19/08/2022

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

اللغة: العربيّة