SOC/NOC Analyst

؜ - ؜الإمارات ؜ -

Job details

Accountable To


SOC/NOC Analyst will beresponsible for monitoring, identifying, investigating,
prioritizing, escalating,and resolving incidents and problems. The types of
incidents and impact would beconsiderably different. Meet service level
agreements (SLAs) and manageincidents and problems in a way that reduces
downtime. Focus on IT assets availability,reliability and performance.


Responsible for



  • Administer and manage monitoring tools. Onboard IT assets to the monitoring environment. Conduct regular assessment and update IT inventory.

  • Set thresholds, clipping levels, for IT assets and rules to alert respective team when breached.


Working Relationship



  • Evaluate received alerts, record incidents, problems in ITSM tool with all findings. Conduct iterations to identify root cause.

  • Work to resolve incidents and problems, engage with other team members when required. Document the solution or fix in ITSM tool or by report.


Objectives and Role Profile



  • Create necessary dashboards, standard operating procedures, incident reports, analytical and performance reports.

  • Write scripts and design automated functions to increase efficiency.


Key Tasks and Performance Indicators



  • Communicate effectively via phone, email and chat with team members.

  • Take assignments from line management, as and when business requires.


Qualifications/Experience/Competencies
*
ComputerScience Engineering or related bachelor's degree and certifications.
* ‎5+years of experience in related field.
* Knowledgeof IT and how utility components, sensors, networks, storage, system, applicationstack's function. Experience in monitoring IT asset availability, performanceand security. Troubleshoot problems and provide system support.
* Computerskills to work with network, systems and application of all types. Programmingskills to write macros and scripts in power shell.
* Experiencein System, Network, End points, Application and Security monitoring tools isessential, such as SolarWinds, Next ink, LogRhythm, Data Centre Expert, Site24x7and Application performance monitoring.
* Troubleshootproblems and find fixes for incident. Excellent problem-solving skills areessential.
* Knowledgeand experience in ITSM tool are essential.


Amount of Travel


Work At Home

Job Summary

  • Advertiser: Abu Dhabi Ports
  • Announcement date: 08/05/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

More jobs like this

الكويت
21/05/2022

**Job Description & Role:** This role is in the Service Delivery division, reporting to the Service Delivery Manager - NOC & SOC Manager, and providing guidance and support to the NOC/SOC team. The basic purpose of this role is to provide L1 support for the company's infrastructure and their cu…

Giza
19/06/2023

About the job SOC Analyst **Key Responsibilities** * Continuously monitors the security alerts from different security devices * Investigate security alerts * Monitors health of SOC security devices and report the issue if needed * Work as part of 24x7 security operation team * Collects d…

Dubai
21/11/2023

### **Job Information** Industry **Health Care** **** Work Experience **4-5 years** **** City **Dubai** **** State/Province **Dubayy (Dubai)** **** Country **United Arab Emirates** **** Zip/Postal Code **337-1500** **** ### **About us** Infosec Ventures incubates and scales cyber security innovator…

al الخبر
25/08/2022

### **Job Description** One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate…

Riyadh
30/08/2022

#### **Job Description** Serve as the first SOC tier to triage alerts. Ensuring threat alerts are contextually analyzed escalated to next tier (if further analysis is needed). Give feedback and comments on relevant data quality issues. Monitor and report on data collection pipeline health. Log secu…

al الخبر
07/10/2022

### **Code** 111 **Are you up for your next challenge?** At Odyssey, we harness the power of technology to bring about meaningful change. Our unwavering goal is to build Cyber Resilient Organizations in an increasingly unpredictable, uncertain and complex world. Innovation drives everything we do, …

Cairo
03/03/2023

### **Code** 119 **Are you up for your next challenge?** At Odyssey, we harness the power of technology to bring about meaningful change. Our unwavering goal is to build Cyber Resilient Organizations in an increasingly unpredictable, uncertain and complex world. Innovation drives everything we do, …

Cairo
12/05/2022

As a Tier 2 SOC Analyst you and the team will be responsible for manning a 24x7x365 coordination center and responding to alerts, notification, communications and providing incident response activities such as tracking the incident, communication with stakeholders, remediation and recovery actions …

Cairo
30/04/2022

As a Tier 1 SOC Analyst you and the team will be responsible for manning a 24x7x365 coordination center and responding to alerts, notification, communications and providing incident response activities such as tracking the incident, communication with stakeholders, remediation and recovery actions …

Riyadh
03/09/2022

**Introduction** At IBM, our Project Managers excel by leading and coordinating a project team 's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metr…

اللغة: العربيّة