A Doormen maintains frequent contact with Guests by welcoming them on arrival,
assisting with departures, parking Guests' cars as required, overseeing
delivery and safe keeping of luggage, and providing others services for all
Guests.
What will I be doing?
As a Doormen, you serve as a key connection point between Guests and the hotel
as well as other hotel departments. A Doorperson with the hotel property
influences the Guest's first impression, and therefore, must ensure to always
offer a professional and welcoming disposition. Specifically, the Doorperson
will perform the following tasks at the highest level of service:
* Comply with Company brand standards at all times
* Welcome guests on arrival and assist with their luggage
* Maintain frequent contact with regular Guests and visitors
* Park Guests' cars on the hotel premises, as required
* Provide a driving service to Guests, as required
* Ensure cleanliness and safety of all hotel vehicles
* Keep up to date on all hotel services as well as VIPs and special events
* Be knowledgeable on external locations, attractions, and landmarks in the vicinity
* Project a professional manner with an emphasis on hospitality and guest service
What are we looking for?
A Doormen serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role, you should
maintain the attitude, behaviours, skills, and values that follow:
* Previous experience working within the hotel, leisure, and/or retail sector
* A valid driver's license with no outstanding driving restrictions or infringements
* Meticulous personal presentation and strong communication skills
* Strong good communication skills
* Calm, courteous, and discreet demeanor
* A good knowledge of the area and the country in general, preferred
* A passion for working on team as well as autonomously
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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