Executive Assistant

Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Associate
Job Description & Summary
A career in Office Management, within Internal Firm Services, will give you
with the opportunity to provide administrative support to PwC employees.
You'll focus on using business software applications to prepare reports,
receiving and directing incoming calls or emails to the appropriate parties,
arranging business travel, tracking expenses, and coordinating meeting
arrangements.
Senior Executive Assistant duties and responsibilities:
Customer
Diary management
Extensive management of online diaries, book appointments and arrange
meetings, updates as required
Ensure Executive/s get to meetings on time with appropriate documentation
Act as back up in managing other Executives' and Principals' diaries when
their EAs are not available
Call management
Handle and screen calls for Executive/s
Take and pass messages to Executive/s in a timely manner
Email management
Monitor Executives' email inboxes when they are out of the office or at
meetings and taking action as necessary
Client relationships
Maintain and build good working relationships with Executive/s clients and
their assistants via phone and email communication
Assist other EAs during busy periods

Internal Process
Meetings
Proactive planning for meetings and follow up actions (documents, papers
needed…)
Organise local internal and external meetings, including organising catering,
IT requirements etc
Meet and greet visitors
Partner and Executive general admin
Proofread and finalize documents when required i.e. presentations, proposals,
letters
General filing
Keeping Executive own contacts databases/business card storage up to date

Learning and Growth
Exercise confidentiality, discretion and personal sensitivity in all aspects
of the role
Comply with PwC policies and procedures in all aspects of the role
Build network of strong working relationships both internally and externally
Assist with the organisation of PwC events as needed including dinners and
outside events
Act as a key resource and liaison to other functional areas of the business,
building cross-functional relationships as needed
Education
Bachelor's degree

Language
Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience
‎5+ years experience in a PA/EA role

Specific Experience
Experience with a professional services firm preferred
Prior people management/team lead experience preferred

Knowledge and Skills
Role model in terms of self development, attitude and behaviours.
Strong communication skills in order to escalate conflicts of interest and to
liaise with all levels of staff.
Demonstrates sensitivity together with the ability to negotiate effectively
and influence others when appropriate.
Seeks and applies knowledge and skills, continually striving to improve within
role. Advocate best practice in this regard to others.
This role requires an effective team player who is able to promote and
demonstrate one Firm and team working, contributing to the goals and
objectives of the EA function.
Should possess a strong focus on customer service for both internal and
external clients. Advocate best practice in this regard and demonstrate in
role.
Confidence to establish and develop relationships at all levels of seniority
and demonstrate a proven ability to network effectively.
Will need to keep up to date with EA best practice, changes to systems
policies and procedures.
Support and take ownership for assigned work/activities. Comfortable in multi-
tasking, prioritisation and problem solving.
Must be flexible, able to work with change, adapting as appropriate and
encouraging others to do so. Seeking direction from the Office Manager to
support any necessary change within the teams.
Exercise confidentiality, discretion and personal sensitivity in all aspects
of the role
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to ‎20%
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date