Service Associate - Informational Techonology
Traders Hotel, Qaryat al Beri, Abu Dhabi
We have a great opportunity for a talented IT associate to join our team. The
successful applicant will have a good background in Information Technology and
up to date on the latest systems & processes
What we are looking for?
Minimum of 1 year as an IT desktop/helpdesk support in a customer-service
oriented company/4-5 Star Hotel.
Windows 10 or earlier version, End-point/Malware protection or Anti-Virus.
MS Outlook and other MS Office Applications.
Android/IOS smart devices Basic Desktop Hardware assembly.
Basics in TCP/IP Wired and wireless network.
Team player, accountable and resilient.
What will you do?
Monitoring the network and ensuring its smooth running.
Upkeep & Health of the Servers & Interfaces.
Ensure trouble free operations of the PMS system (OPERA).
Ensure efficient operation of the Restaurant POS system (INFRASYS).
Assist guests in Internet connections on their personal computers with a
friendly, competent, and top-quality service.
Provide Help to guests on all Interactive TV problems and doubts.
Maintenance & Troubleshooting of Hardware like Printers, PC’s, and Network.
Provide technical assistance to office staffs as needed.
To ensure that all guest complaints are investigated, and proper action is
taken.
Traders Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a
spacious 32 square metres and feature a stylish design of warm tones and
comfortable furnishings. For travelers requiring the highest levels of service
and attention, the hotel also offers 80 Traders Club rooms on the seventh,
eighth and ninth floor, as well as suites on the first to seventh floor. With
a blend of contemporary style and comfortable furnishings, Traders Hotel,
Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex,
which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-
La, The Villas by Shangri-La and a Souk.
Overview: Manage, direct and coordinate the end user technology activities, vendor management and service delivery provided to Hassantuk by all its suppliers. Responsible for service delivery, help desk and escalations, Information security, and the day-to-day running of the end user and back offic…
Job Description (Roles and Responsibilities) The British Embassy Abu Dhabi has a vacancy for an Information Technology Support Officer (ITSO), job grade Administrative Officer (AO). This is for a fixed-term contract of one (1) year. The role of the ITSO is to maintain the Embassy's IT network and t…
The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, provides account servicing support to Relationship managers while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall …
The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, provides account servicing support to Relationship managers while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall …
Service Associate (Food & Beverage) In-Room Dining, Traders, Qaryat al Beri, Abu Dhabi We have a great opportunity for a Service Associate to join our In-Room Dining team. The successful applicant will play an important role in assisting the private dining team to deliver consistent and q…
Front Office Agent Traders Hotel, Qaryat al Beri Abu Dhabi We have an opportunity for an enthusiastic Front Office Agent to join the Traders Hotel family. The selected candidate will be the face of the hotel, welcoming guests and ensuring their stay is as comfortable as possible, from sta…
Front Office Agent (Service Associate) Shangri-La Qaryat al Beri, Abu Dhabi We have an opportunity for an enthusiastic Front Office Agent to join Shangri- La Hotel family. The selected candidate will be the face of the hotel, welcoming guests and ensuring their stay is as comfortable as p…
Front Office Agent (Service Associate) Traders Qaryat al Beri, Abu Dhabi We have an opportunity for an enthusiastic Front Office Agent to join the Traders Hotel family. The selected candidate will be the face of the hotel, welcoming guests and ensuring their stay is as comfortable as poss…
Emirates College of Technology, a leading higher education institution in Abu Dhabi, invites applications for the following faculty positions: Assistant/Associate/Full Professor in Health Information Management /Health Care Management For Assistant/Associate/Professor positions a doctoral degree is…
**About J.P. Morgan Chase & Co.** J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial bank…