Job Responsibilities:
* Provide support to all business units including administrative, financial and human resource departments.
* Ensure that operational activities are executed within allotted budget and timelines.
* Perform budget allocation and expense management for all business operational activities.
* Conduct regular operational reviews and audits for preventive maintenance.
* Set operational goals to meet or exceed performance expectations.
* Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner.
* Provide excellent customer service in order to build and maintain strong relationship with customers.
* Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.
* Ensure customer complaints are handled and resolved accurately and quickly.
* Develop and implement plans to improve operational effectiveness and efficiency.
Job Requirements:
* A bachelor's degree in operations management, business management or similar.
* Previous experience as an Operations Officer.
* In-depth knowledge of project management and strategic planning.
* Exceptional leadership and communication skills.
* Proficient in Microsoft Office (Excel, Word, PowerPoint).
* Experience in planning and budgeting.
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**JOBDESCRIPTION ** **JobTitle:** Officer-OperationsData&Analytics **JobGrade: ** **Department:** Operations **JobCode: ** **Division** :AirportManagementCentre(AMC) **EvaluatedDate: ** **Reportingto:** SeniorOfficer-OperationsData&Analytics **Version/UpdatedDate: ** …