Job Description:
OVERVIEW/BASIC FUNCTION:
Rosewood Abu Dhabi is looking for an energetic and innovative Rosebuds Kids
Attendant to be the link between the guest and the Rosebuds. This role will be
responsible to oversee the children during their stay and providing personal
service in assisting their needs. To be responsible for gathering preferences
and information so the guest recognition is ensured for the next rosebuds
visit; to be responsible for maintaining high standards of the hotel when
fulfilling his/her duties; to keep a critical eye on Rosebuds cleanliness and
have a thorough knowledge on the functioning of Rosebuds and hotel in general.
OSHAD RESPONSIBILITIES:
While at work, (and while on work premises) an associate shall:
* Take reasonable care of their own health and safety.
* Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work;
* Cooperate with full compliance with Hotel's developed OSHMS policies, OSHMS procedures & operational works instruction in order to protect the health and safety of the people.
* Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct;
* Report all OSH incidents and work related injuries; and
* Not intentionally or recklessly interfere with or misuse anything provided (e.g. Equipment & machineries, PPE, etc.) at the Hotel's workplace in the interest of health, safety, welfare or protection or management of the workplace.
* Participate in conduct of OSH related planning and implementation in order to achieve the Hotel's OSH objectives, targets & program.
* Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks, etc.
ACCOUNTABILITY:
* Held accountable and committed whatever it takes to comply with the company's OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.
* Held accountable to take care of his own health and safety, other person in the workplace that may be affected by their acts or omission at work.
* To report to his supervisor or respective Manager.
QUALIFICATIONS:
* Experience: Minimum 1 year experience as a Kids Club attendant at a 5 star hotel/Kids Club attendant in a nursery.
* Education: Secondary school
* General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
* Technical Skills: Perform job functions with attention to detail, speed and accuracy, understand guest's need and anticipate excellent oral communication skills, must be creative and able to handle many children at the same time.
* Language: Required to speak, read and write English, with fluency in other languages preferred.
* Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
* Licenses & Certifications: CPR training is mandatory
Job Requirements:
EEO-1 Code: 411
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