Palace Butler

؜ - ؜Abu Dhabi ؜ -

Job details

Position: Palace Butler (Full time #‎529761)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Main Responsibilities:
* Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
* Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guest's departure.
* For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
* After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
* Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
* At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and standards.
* Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
* Offer personalized wake-up to the room with tea or coffee as per guest requests.
* Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
* Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.
Requirements:
* Preferably additionally languages
* ‎2- ‎3 Years experience in the same filed
Advertised: ‎11 May ‎2022 Arabian Standard Time
Applications close: ‎31 Jul ‎2022 Arabian Standard Time

Job Summary

  • Advertiser: Mandarin Oriental Hotel Group
  • Announcement date: 12/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Abu Dhabi
  • Salary: -
  • Phone number: -

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اللغة: العربيّة