Front Office Agent

Job Number ‎23201087
Job Category Rooms & Guest Services Operations
Location Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al
Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON
MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique. Our
Guest Experience Experts take the initiative to deliver a wide range of
services that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether processing
operational needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical
to success - creating a safe work place, following company policies and
procedures, maintaining confidentiality, protecting company assets, upholding
quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Experts will be on their
feet and moving around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to ‎10 pounds without assistance). Doing all these
things well (and other reasonable job duties as requested) is critical for
Guest Experience Experts - to get it right for our guests and our business
each and every time.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over ‎120 properties in more than
‎35 countries, offers the promise of authentic experiences that evoke lasting,
treasured memories. Our more than ‎100 years of experience, beginning in ‎1906
under the Italian CIGA brand - a collection of Europe's most celebrated and
iconic properties - serves as a solid foundation as we continuously evolve to
exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each
luxury hotel and resort is a unique and cherished expression of its locale - a
portal to the destination's cultural charms and treasures. If you are someone
with an appreciation for evocative storytelling, a keen interest and passion
for this destination's heritage, and a desire to deliver genuine,
personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.