The Receptionist is responsible for providing administrative support to the
college through the efficient and effective reception and follow-up of
enquiries from College staff, students, visitors and external agencies, and
the facilitation of internal and external communications at the College.
* Meet and Greet visitors to the reception area in a professional manner
* Provide general administrative support, including word processing, note taking, filing routine correspondence, accessing email, etc.
* Receive and distribute incoming mail/record and post outgoing mail
* Provide a highest level of customer service to the College Students and visitors
* Answer all incoming calls in a timely professional manner and pass them on to the relevant department
* Ensure that all calls are routed to the correct resource on all occasions and all data are captured correctly
* Communicate verbally and in writing to answer inquiries and provide information regarding the College programs and courses and following up with Admission staff
* Knowledge and skills :
* Must be accurate and pay close attention to detail.
* Good interpersonal skills.
* Good communication skills and professional personal presentation.
* Knowledge of consumer service practices and principles.
* Bilingual (English & Arabic).
Experience 2-5 Years
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