Quality Assistant - UAEN

؜ - ؜Abu Dhabi ؜ -
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Job details


  • Gather and analyze data related to patient outcomes, safety incidents, and healthcare processes to identify trends and areas for improvement.

  • Assist in the development and implementation of quality assurance programs and initiatives to ensure compliance with regulatory standards and best practices.

  • Monitor and track adherence to healthcare industry regulations, accreditation standards, and internal policies. Report any non-compliance issues to the appropriate departments.

  • Maintain accurate and organized records of quality-related data, reports, and documentation. Ensure that all documentation meets regulatory requirements.

  • Participate in quality improvement projects and collaborate with healthcare staff to develop and implement strategies for enhancing patient care and safety.

  • Provide training and support to staff members on quality-related topics, including best practices, compliance requirements, and data collection methods.

  • Assist in conducting internal audits and assessments to evaluate the effectiveness of quality assurance processes and identify areas for improvement.

  • Prepare and distribute regular reports and summaries of quality performance indicators, trends, and outcomes to key stakeholders.

  • Collect and analyze patient feedback and complaints to identify areas of concern and opportunities for improvement in patient satisfaction.

  • Work closely with healthcare professionals, administrators, and regulatory agencies to ensure that quality standards are met and maintained.

  • Executes the responsibilities maintaining high level of ethical, moral and professional standards

  • Ensures that the overall activities in the department meet the requirements of quality management, health and safety, legal stipulations, environmental policies and general duty of care

  • Strive to keep up to date with the latest developments in the field of departmental and administration, and in the field of expertise

  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports

  • Effectively and consistently communicates to administrative personnel and encourage interactive departmental meetings and discussions

  • Communicates the mission ethics and goals as well as the focus statement of the department

  • To comply with CS OSH Roles and Responsibilities applicable with OSHAD Standards and applicable Legal Requirements

  • Actively participate in the company's on-going Patient Safety and Quality Improvement Programs and other In-Service Training Programs

  • Act as a translator if needed


  • Perform other duties and tasks assigned by the Head of Department within the scope of his/her job




  • Gather and analyze data related to patient outcomes, safety incidents, and healthcare processes to identify trends and areas for improvement.



  • Assist in the development and implementation of quality assurance programs and initiatives to ensure compliance with regulatory standards and best practices.

  • Monitor and track adherence to healthcare industry regulations, accreditation standards, and internal policies. Report any non-compliance issues to the appropriate departments.

  • Maintain accurate and organized records of quality-related data, reports, and documentation. Ensure that all documentation meets regulatory requirements.

  • Participate in quality improvement projects and collaborate with healthcare staff to develop and implement strategies for enhancing patient care and safety.

  • Provide training and support to staff members on quality-related topics, including best practices, compliance requirements, and data collection methods.

  • Assist in conducting internal audits and assessments to evaluate the effectiveness of quality assurance processes and identify areas for improvement.

  • Prepare and distribute regular reports and summaries of quality performance indicators, trends, and outcomes to key stakeholders.

  • Collect and analyze patient feedback and complaints to identify areas of concern and opportunities for improvement in patient satisfaction.

  • Work closely with healthcare professionals, administrators, and regulatory agencies to ensure that quality standards are met and maintained.

  • Executes the responsibilities maintaining high level of ethical, moral and professional standards

  • Ensures that the overall activities in the department meet the requirements of quality management, health and safety, legal stipulations, environmental policies and general duty of care

  • Strive to keep up to date with the latest developments in the field of departmental and administration, and in the field of expertise

  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports

  • Effectively and consistently communicates to administrative personnel and encourage interactive departmental meetings and discussions

  • Communicates the mission ethics and goals as well as the focus statement of the department

  • To comply with CS OSH Roles and Responsibilities applicable with OSHAD Standards and applicable Legal Requirements

  • Actively participate in the company's on-going Patient Safety and Quality Improvement Programs and other In-Service Training Programs

  • Act as a translator if needed


  • Perform other duties and tasks assigned by the Head of Department within the scope of his/her job




  • Bachelor's degree in healthcare administration, nursing, or a related field



  • Minimum ‎1-‎2 year of experience in healthcare set-up

  • Innovative with strong service focused approach, interpersonal, negotiating and influencing skills

  • Excellent communication skills in English, both written and verbal

  • Must possess skills to maintain proper therapeutic relationship

  • Confident and competent to attend all the cases

  • Ability to create a welcoming atmosphere and put people at ease

  • Ability to encourage patients to develop good preventative care habits

  • Ability to quickly identify problems and determine effective treatments

  • Computer literacy

  • Knowledge of healthcare regulations, quality standards, and accreditation requirements

  • Fluent in English & Arabic (preferable)

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Job Summary

  • Advertiser: NMC Healthcare
  • Announcement date: 11/10/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Abu Dhabi
  • Salary: -
  • Phone number: -

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