Client Advisor - Abu Dhabi

Position

Overview

Tiffany & Co... the name instills images of Beauty, Romance, and the iconic
Blue Box. It is a Symbol of Excellence. For ‎185 years, Tiffany has created a
legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage
of celebrated artists, historic milestones and magnificent jewelry creates the
foundation from which our employees build upon each day. Tiffany employees are
passionate, kind and professionally committed. We hold ourselves and our co-
workers to very high standards. We continually educate ourselves about new
merchandise collections, cultures, and the evolving luxury market. Our respect
and love for the brand creates a workplace like no other.
We expect our employees to deliver the Tiffany Experience to each and every
client and Tiffany is committed to creating an organization that recognizes
and rewards excellence in service of this promise. For us, it is a dream to be
associated with a company that is forever aligned with exquisite
craftsmanship, timeless design, and a dedicated commitment to corporate
sustainability.

Responsibilities:
Client Advisors hold the critical position of embodying the Tiffany brand in
each and every client interaction using the Tiffany touch; their own flair for
making each client 's experience extraordinary. The Client Advisor is an
excellent communicator and brand ambassador. His or her passion for Tiffany is
conveyed in every conversation and an entrepreneurial spirit is prevalent in
the make-up of every Client Advisor. Developing client relationships and
exceeding sales plan is first and foremost in the Tiffany Client Advisor's
skill set. The love of building his/her own business by developing client
relationships and exceeding sales plan is first and foremost in the Tiffany
Client Advisor's skill set.
Sales: Deepen the relationship with our clients to drive lifetime loyalty
and spend. Consistently achieve or exceed monthly, quarterly and annual store
sales plan. Capture client data. Cultivate new and existing client
relationships. Deliver a significant portion of sales through repeat client
business. Drive business through key product pillars.
Service: Elevate in store experience by consistently delivering memorable
moments to every client. Demonstrate passion as a Tiffany brand ambassador
during every selling ceremony using the Tiffany Touch; your personal touch.
Demonstrate Client Experience Behaviors identified within the TEI program
(Voice of Client Survey) and with Tiffany client experience vision. Execute
best practices by optimizing hospitality and store amenities to create unique
experiences and take action on TEI performance and client feedback.

Qualifications:
Required Qualifications
* Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
* Proven track record in achieving sales results.
* ‎3 years of experience in a sales or customer service role and working toward targets and KPIs.
* Flexibility to work non-traditional hours, including early mornings, days, nights, weekends and holidays.
* Ability to work with a diverse client base.
* Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Preferred Qualifications
* Proficiency in a second language.
* Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.