IT Manager

Are you an experienced IT professional who thrives on providing outstanding
support? Are you ready to take charge of managing our Firms internal IT
infrastructure and ensuring seamless operations? Are you looking for an
opportunity to leverage your skills and experience while being part of a
supportive and collaborative team? We invite you to join our team and embark
on a journey of professional growth and advancement.
A true team player, you are a technology enthusiast who takes pride in
maintaining a multitude of systems and resolving end users' issues/problems.
With a passion to learn and build on your knowledge and capabilities,
especially with new technologies, you communicate well at all levels and
through all channels. The team is small but growing and you will need to be
hands-on, self-motivated, highly organized, and able to multitask and
prioritize.
The role:
As our IT manager, you will take ownership of our IT infrastructure, ensuring
its seamless operation and optimal performance. You will be responsible for
the correct operations of the Firms internal IT systems to ensure Business
Continuity. You will lead by example, fostering a collaborative work
environment that encourages creativity, continuous learning, and professional
growth.
There will be plenty of opportunities for you to set the future direction of
our Internal Systems roadmap as we have several projects in the pipeline that
require research, planning, and implementation. We are also keen to automate
any processes that will increase efficiency in the future.
Key tasks will include:
* Operate and maintain the Firm's internal IT systems whether Cloud hosted or on-premises (including but not restricted to Office ‎365 Suite, phones,and firewalls. Dynamic, HP server, Sarbanes-Oxley Act (SOX) and Data Security Standard (PCI DSS) SOC ‎1 and SOC ‎2, ISO/IEC ‎27001, GDPR, and its Cloud-based).
* Ensure that backups Veeam and Disaster Recovery procedures are in place and are followed.
* Review and update existing Standard Operating Procedures to ensure that they remain current and in compliance with our ISMS and QMS and create new SOPs as and when required.
* Experience in managing, investigating, and resolving vulnerabilities.
* Evaluate and recommend new IT systems to support suggested improvements and verify application results by conducting system audits of technologies implemented.
Knowledge and Experience:
* ‎5-‎10+ years of previous experience in managing or mentoring a small team responsible for supporting users and managing Windows and MacOS devices.
* Experience in managing a Microsoft ‎365 environment including Azure AD, Exchange, SharePoint, and Teams.
* Managing end-user devices with RMM or MDM platforms such as Intune.
* Day-to-day administration of internal infrastructure including Windows Server, Active Directory, DNS, DHCP, switches, firewalls, Wi-Fi, VPN, VoIPphone systems, and endpoint security.
* VMware System Esxi.
* SonicWALL.
* Process automation with scripting using languages such as PowerShell.
What We Offer:
We are committed to supporting career growth and personal development while
offering a competitive tax-free salary and excellent long-term prospects for
the right candidate.
Please apply via the application form or email [email protected] and specify
the position you are applying for.