Job Number 23078374
Job Category Sales & Marketing
Location Courtyard World Trade Center Abu Dhabi, Hamdan Bin Mohammed
Street (5th), Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON
MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data
Administration, Accounting) as necessary to resolve guest calls, requests, or
problems. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott, including up-selling. Determine and give
complimentaries to guests as gifts for their patronage (e.g., rewards points,
show tickets, gift certificates). Promote awareness of brand image internally
and externally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests, changes, and cancellations received by
phone, fax, or mail. Enter Marriott Rewards information into appropriate
software when taking guest reservations. Answer, record, and process all guest
calls, requests, questions, or concerns. Perform general office duties to
support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Monitor the performance of others to ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you'll ensure guests have a smooth, productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.
* **ORGANIZATIONAL STRUCTURE:** * **REPORT TO:** Marketing Manager * **RESPONSIBLE FOR:** **** Marketing Department * **LEVEL OF AUTHORITY:** **** In accordance with the approved Organizational Structure * **LIAISES WITH:** **** (Internal Interaction): All Employees of the Healt…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
### **Description** Hiring a Marketing Manager for Abu Dhabi. Key Responsibilities: * Develop and execute marketing plan for the quarter & year for the assigned vendor/s and region. * Plan and implement marketing activities that needs to be done for the Unit during the year taking into consider…
### **Description** Hiring a Marketing Manager for Abu Dhabi. Key Responsibilities: * Collaborate with cross functional teams to develop briefs and marketing execution plans. * Provide updated status reports with statistics concerning current marketing projects. * Plan, direct, and organize a…
### **Description** Hiring a Marketing Manager for Abu Dhabi. Key Responsibilities: * Ensure the CRM system is always up to date with all marketing campaigns and projects. * Manage campaigns on social media. * Work with local third-party partners, including local media, and maintain professio…
### **Description** Hiring a Marketing Manager for Abu Dhabi. Key Responsibilities: * Deploy successful marketing campaigns from ideation to execution. * Develop Concept/ Brand attributes and positioning strategy in line with the Concept objectives. * Ensure that all communication material re…
An experienced, hands-on, marketing manager who can establish, manage, and lead marketing and events using the latest and most modern tools and techniques. The candidate will work closely with internal departments to propose solutions to ensure our brand remains front of mind across the region. The…
#### **Job Description** The Zayed Sustainability Prize is looking for a Manager Marketing & Events. As Manager ZSP, you will plan and execute marketing deliverables for the Zayed Sustainability Prize (ZSP) in line with Prize needs and the overall strategy of marketing and corporate communications …
Summary SEO optimization for new and existing website pages and F&B mini-sites. Online reputation management by responding to online hotel reviews, comments and messages on all social media and review platforms like Tripadvisor, Google, Facebook, Instagram etc. Content optimization for brand web…
**Job Overview** The Brand Manager is responsible for driving the overall marketing function for Saadiyat Island, and delivering the marketing plan in line with the brand / business strategy. Responsible for driving the destinations objectives of the business, maximising visitor volume, destination…