Uniform Supervisor

Position: Uniform Supervisor (Full time #‎534022)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Duties and Responsibilities:
* Understand and execute all policies, procedures, standards, specifications, guidelines, and training programs.
* Ensure all equipment sewing machine, embroidery machine and tagging machine are kept neat and in good condition through personal inspection and by allowing the laundry preventative maintenance programmes.
* To understand and strictly adhere to the hotel's policy on fire, hygiene, Health, and safety and to handle all equipment, linen, and uniforms with care.
* To always maintain a high standard of personal appearance and hygiene.
* To maintain a good rapport and working relationship with staff of all other departments.
* To always provide a courteous and professional service.
* Ensure quality controls are in place for all linen processes, rejecting any exceptions.
* Always ensure a clean and tidy linen room and report to the Laundry Manager/ Assistant Laundry Manager if any items have been damaged (linen as well as uniforms).
* Report to Laundry Manager/ Assistant Laundry Manager in case any uniforms need to be discarded or replenished.
* Ensure that linen and uniforms are properly stored and recorded.
* Ensure that the proper procedure is followed when linen or uniform needs to be discarded
* Any linen which is torn is placed separately and returned to the seamstress for repair.
* Ensures the team sorts and arranges all uniform for all different departments and place on the rails separate.
* Ensures the team sorts and arranges all linen for all different departments and place on the racks separate at the designated area.
* Coordinate with concerned department and conducts linen inventory and maintain record accordingly
* Oversee and ensure that uniform linen colleagues performance appraisals are followed and completed on a time basis.
* Conduct On job training and compile the monthly training report.
* To assure a smooth operation with the highest standards of service to the colleagues and guests
* To control and maintain efficient organization and work methods of the department.
* Performs any other job as assigned by the Laundry Manager
* Organizes Rota, hours owing and overtime to suit the needs of the laundry department.
* Listens to employee grievances and/or feedback and brings them to the attention of the Laundry Manager.
* Gives feedback of employees work performance to the Laundry Manager.
* Report any colleagues' complaints/comments to the Laundry Manager
* Ensures and maintain a uniform linen room logbook
Requirements:
Minimum of ‎01-year experiences in a similar role with preferable previous
experiences in a four and five-star hotel. Good English communication skills.
* Intermediate or Equivalent or Diploma or vocational training in hospitality.
* Computer literacy in using MS office along with experience in using inventory management software and Hotel Management systems like Opera
* Great personality and positive attitude
* Good knowledge Embroidery machine, marking Tagging machine washing machines, dryer, sewing machine and well operate them
* Good communication and training skills
* Energetic, friendly, flexible, motivated, and able to work independently
Advertised: ‎01 Mar ‎2023 Arabian Standard Time
Applications close: ‎31 Mar ‎2023 Arabian Standard Time