- We are seeking a dedicated and detail-oriented QC/QA Specialist to join our
team. The successful candidate will be responsible for ensuring that our
services meet all necessary quality standards.
Key Responsibilities:
- Develop and implement quality control and quality assurance processes.
- Conduct inspections and tests on raw materials, in-process products, and
finished goods.
- Identify and document quality issues, and work with production teams to
resolve them.
- Analyze quality control test results and provide feedback and
interpretation to production management or staff.
- Develop, recommend, and monitor corrective and preventive actions.
- Prepare and present quality reports and data to management.
- Ensure compliance with industry standards, regulatory requirements, and
customer specifications.
- Collaborate with cross-functional teams to improve product quality and
processes.
- Train and mentor production staff on quality control processes and
procedures.
Role responsibilities: \- Providing impeccable Live Orders Technical Support and Representatives App Local Technical Support. \- Escalating issues to Level 2 Support after investigation. \- Testing and evaluating payment methods locally as well as cashier/merchant portal testing. \- Orderin…