Commercial SFM & Bistro Manager

Company description

‎3 countries - Kuwait, Jordan, and Morocco,
‎1700 employees,
‎30+ nationalities,
serving millions of customers every year to create a better everyday life for
the many people.
This is us in IKEA Al-Homaizi Limited.
Our keywords are Home, People, Happiness, Development, Leadership, Diversity,
and Passion.
Join us to bridge your dreams and unique ideas within an organization that
believes in People.

Job description

I work together with my team as well as my colleagues in the IKEA Food
management team from where I lead and manage the IKEA Swedish Food Market and
IKEA Bistro to fulfil the purpose of our function by building business and
people together. I ensure we contribute to creating a positive final
impression for store visitors that both enhances Swedishness and gives them an
appealing welcome back offer. You are capable of driving and strengthening
food knowledge and leadership to address food quality and operational
excellence by providing exceptional quality in common ways of working,
solutions and equipment.
* Experience of strategic business planning
* Experience of multi-channel customer experience
* Experience from managing change in a complex business environment
* I work together with the IFB Manager in operating my area according to the IKEA Quality and Food Safety requirements, as well as other relevant legislation (list relevant legislations applicable by country). I promote a "safety first" culture where co-workers are encouraged to raise and discuss concerns and solutions.
* I implement the IKEA HACCP plan to meet and secure my store's requirements. I also ensure the HACCP routines are known and followed in all daily work

Qualification
*
You lead, inspire and develop a high performing IKEA Food team that will
strongly contribute to reaching the common objectives and goals. You Implement
the range matrix to secure a strong IKEA Food range identity in order to
distinguish ourselves from our competitors on the market..
* You are accountable for sales and profitability of the function. You manage sales prioritization and forecasting, pricing and margin mix development. Ensure food quality and operational cost efficiency and effectiveness.
* You drive IKEA Food operational excellence and business development. You secure high quality of food, safety standards and legal compliance as well as integrated multichannel executions.
* You ensure a joyful and seamless customer experience within all customer and co-worker meeting points to maximize conversion rate.
* You actively foster the interdependent leadership and active cooperation across all functions and units. You lead change processes of the IKEA Food function in the country.
* You challenge costs by working in a lean, simple and cost-conscious way using and sharing good examples and encouraging my team and colleagues to discover smarter ways of working.
* You ensure vitality and Swedishness in the Swedish Food Market by working actively with activity areas, active
* Sampling, combination offers and other activities that inspire and surprise our customers through engagement, learning and participation.
* You secure that the Swedish Food Market range is attractively presented and communicated, e.g. through story-telling, recipe cards, using the IKEA Restaurant & Cafe as a showroom and co-operating with Com&In.

More Information

TOGETHER AS A TEAM
IKEA is all about people, and the D &A team provide the IKEA home furnishing
offer high quality service that exceed customers' expectations. This will
strengthen the IKEA Brand as a high-quality and affordable home furnishing
specialist.