Guest Relations Agent - Saudi Only

؜ - ؜al الخبر ؜ -

تفاصيل الوظيفة

Company Description


Sofitel Al Khobar The Corniche
French luxury and local cuisine in the world's most exciting city
The magnificent ‎5-star Sofitel Al Khobar the Corniche hotel is a triumph of
contemporary architecture. Luxury is the key word for this hotel located in
the heart of the vibrant city of Al-Khobar with its thriving business district
and convention centre. By joining Sofitel, every chapter of your story is
yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!


BELIMITLESS "



Job Description

*
Respond to any questions, needs and desires of guests, and follow up with
guests to ensure their requests have been met to their satisfaction
* Respond to guests needs and anticipate their unstated ones
* Expect and react promptly to guests ' requirements and inquires
* Actively listen and resolve guests' complaints
* Oversee and coordinate all arrivals and departures of special guests (VIPs)
* Coordinate and manage communication between guests and staff
* Promote all amenities, conveniences and programs offered

Qualifications

* Proficiency in English (verbal and written), a second language an asset.
* Previous customer-related experience preferred.
* Strong interpersonal and problem-solving abilities.
* Highly responsible & reliable.
* Ability to work well under pressure in a fast-paced environment

ملخص الوظيفة

  • المُعلن : SOFITEL
  • تاريخ الإعلان : 14/12/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : al الخبر
  • الراتب : -
  • الهاتف : -

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Language: English