Responsibilities:
Hexagon 's Asset Lifecycle Intelligence division (Hexagon) is seeking an
Implementation Consultant.
In this position, individuals are responsible for setup/installation,
configuration, and customization of technical solutions, applications, or
process designs for the client's purchased or outsourced technology and
business outcome solutions. Individuals in this position work independently.
*
Works directly with clients to manage initial access, map and transfer data,
create process documentation (functional requirements/designs/lessons
learned), and train or coordinate training for client users.
* Tests and troubleshoots functionality of installed systems.
* Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
* Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
* May work directly with clients on-site or provide project support remotely.
* May work on pre-sales activities.
Qualifications:
* Process design.
* Providing feedback based on client experiences.
* Working directly with clients.
* Delivering internal and external training.
* Fair knowledge of multiple solutions.
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