Customer Service Representative

؜ مبتدئ ؜Dubai, Business Bay ؜ عقد دائم

تفاصيل الوظيفة

Are you a highly motivated and customer-focused individual looking for an
exciting opportunity to provide exceptional service and support? We are
currently seeking a dedicated Customer Service Representative to join our team
in Dubai. Responsibilities: Act as the primary point of contact for customers,
responding to inquiries, complaints, and requests in a professional and
friendly manner. Provide accurate information about products, services, and
company policies to assist customers effectively. Handle customer concerns
with empathy and work towards swift and satisfactory resolutions. Process
orders, returns, and exchanges efficiently while ensuring accuracy. Keep
detailed records of customer interactions and transactions in the CRM system.
Collaborate with internal teams to address customer needs and enhance overall
customer satisfaction. Requirements: Proven experience in a customer service
role or a related field is advantageous. Excellent communication skills in
English (additional languages are a plus). Strong problem-solving abilities
and the ability to think on your feet. Proficient in using computer systems
and customer service software. A positive and empathetic attitude towards
customers. Ability to multitask and handle high call volumes when needed.

ملخص الوظيفة

  • المُعلن : Falak Group
  • تاريخ الإعلان : 06/08/2023
  • نوع العمل : عقد دائم
  • مستوى الخبرة : مبتدئ
  • المستوى التعليمي : شهادة ابتدائي
  • مكان العمل : Dubai, Business Bay
  • الراتب : 4500 درهم
  • الهاتف : -

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Language: English