Hotel Cleanliness Supervisor

Job Number ‎23014004
Job Category Housekeeping & Laundry
Location Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al
Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON
MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports, verify room
status, determine discrepant rooms, prioritize room cleaning, and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping,
Engineering, Front Office, and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare, distribute, and communicate
changes in room assignments. Communicate issues to next shift. Complete
required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report any maintenance problems,
safety hazards, accidents, or injuries; complete safety training and
certifications. Ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards. Move,
lift, carry, and place objects weighing less than or equal to ‎55 pounds
without assistance and in excess of ‎55 pounds with assistance. Ability to push
and pull a loaded housekeeping cart and other work-related machinery over
sloping and uneven surfaces. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an
extended period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and hand-eye
coordination. Enter and locate work-related information using computers and/or
point of sale systems. Read and visually verify information in a variety of
formats (e.g., small print). Perform other reasonable job duties as requested
by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you 're global, you can experience the local.
Designed for the independent traveler seeking balance, there's Four Points.